Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Braselton's growing hospitality sector has increased demand for experienced shift managers, but competition remains moderate. Candidates with leadership experience and a knack for fast-paced environments tend to stand out, especially in popular local chains like Five Guys and other burger joints.
While formal certifications aren't mandatory, food safety and responsible alcohol service credentials can boost your profile locally. Employers in Braselton value practical knowledge of restaurant safety standards alongside proven leadership skills for shift management positions.
Strong communication, team coordination, and quick decision-making are key skills for a shift manager. Cultivating an ability to motivate crew members while maintaining quality and safety standards enhances shift operations and guest satisfaction.
Definitely. Being a shift manager at Five Guys offers clear advancement pathways, including store management and corporate roles. The experience gained managing teams and operations serves as a solid foundation for broader leadership positions.
Shift managers typically hold full ownership of shift operations, including opening and closing responsibilities, while supervisors may focus more on direct crew oversight. Managers often engage more deeply with business metrics and guest relations.
Five Guys cultivates a high-energy, team-driven atmosphere where shift managers receive backing through shared tips, bonus programs, and flexible scheduling. This environment encourages proactive leadership and fosters strong crew collaboration.
Yes, starting wages at $19 per hour combined with shared tips and bonus incentives position Five Guys competitively in Braselton's market. This compensation reflects the responsibilities of maintaining quality service and team leadership.
Shift managers at Five Guys typically work scheduled shifts with potential for full-time hours post-training. Flexibility is a focus, enabling managers to balance personal commitments while covering necessary opening or closing duties.
Preferred candidates usually have 1-2 years managing teams in restaurant or retail settings. This background equips shift managers to handle fast-paced environments, staff coordination, and uphold food quality effectively.
New shift managers receive ongoing coaching, feedback, and opportunities to train crew members. This hands-on development fosters growth in leadership capabilities, ensuring managers can confidently oversee shifts and contribute to store success.