NexlintoShift Manager
Company : Five Guys
Location : Beacon Falls, CT, 06403
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Beacon Falls presents a moderate competition level for shift manager positions within popular fast-food outlets such as Five Guys. Local demand is balanced, with several nearby eateries hiring, but possessing restaurant leadership experience can distinctly improve your hiring prospects in this area.
While formal certifications aren't always mandatory, completing food safety or hospitality management courses can enhance credibility for shift managers in Beacon Falls. Employers value candidates who demonstrate knowledge in health standards and team leadership, setting them apart in the local job market.
Mastering team coordination, quick decision-making, and customer service excellence is crucial. Strong communication and multitasking abilities help maintain smooth operations during busy shifts, especially when managing staff and ensuring food quality under pressure.
Daily tasks include supervising crew performance, managing shift schedules, ensuring compliance with safety standards, and addressing guest concerns promptly. Leading by example while fostering team morale is also essential to maintain a high-quality service environment.
Shift managers in Beacon Falls typically earn around $19 per hour at Five Guys, complemented by tips and bonus incentives. This rate aligns with regional fast-food management standards, offering a competitive wage for leadership roles at this level.
Five Guys emphasizes a team-centric culture and offers benefits like bonus programs and free meals during shifts, creating a supportive work environment. Leadership roles here often come with clear advancement paths, fostering career growth distinct from other burger franchises.
At Five Guys, shift managers combine hands-on food quality oversight with active team coaching in a fast-casual setting. The company’s energetic atmosphere and focus on customer experience set it apart from some traditional restaurant managerial roles in the region.
Employers seek candidates demonstrating reliability, strong interpersonal skills, and the ability to motivate diverse teams. Proven experience in fast-paced environments and a proactive attitude toward problem-solving are highly valued in Connecticut’s competitive restaurant market.
Effective shift managers quickly reassign roles, streamline operations, and maintain clear communication to manage sudden rushes or absences. Their ability to stay calm and adapt staffing ensures continued service quality and team efficiency under pressure.