NexlintoShift Lead
Company : Five Guys
Location : Hurst, TX, 76054
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
While prior leadership in fast-paced environments is preferred, Five Guys values enthusiasm and a willingness to learn. Many Shift Leads develop management skills progressively on-site with mentorship, making it accessible for motivated candidates aiming for growth in Hurst’s restaurant scene.
Shift Leads juggle coaching and pace-setting to keep morale high while ensuring smooth service. In a fast-paced Hurst location, they rely on clear communication and delegation, fostering teamwork to maintain food quality and customer satisfaction under pressure.
A Shift Lead uniquely blends hands-on floor management with real-time problem solving, emphasizing interpersonal skills and operational control. Unlike broader managerial titles, this role specifically requires guiding shifts, training staff, and directly handling guest concerns efficiently.
Hurst’s smaller community means Shift Leads often deal with tight-knit teams and repeat patrons, emphasizing personalized service and community reputation. Unlike bigger cities, turnover may be lower but expectations for consistent quality and friendliness remain high.
Shift Lead openings at Five Guys in Hurst attract candidates eager for leadership growth in food service, but competition is moderate due to steady local demand. Demonstrating strong communication and reliability significantly boosts chances amid a balanced applicant pool.
Starting pay is competitive at $19.00/hour, with additional income from tips and weekly secret shopper bonuses. Combined, this can exceed typical base wages in Hurst’s restaurant sector, making the role financially appealing for entry-level leadership.
Five Guys positions Shift Leads as stepping stones to management, offering mentorship, performance feedback, and promotion paths. Excelling in this role in Hurst can unlock supervisory or multi-store leadership opportunities, aligning with ambitions in restaurant management.
Five Guys emphasizes a hands-on, team-focused culture with perks like free meals during shifts and shared bonuses. This fosters camaraderie and real-time growth, setting the Shift Lead role apart by balancing fun and responsibility uniquely in Hurst’s market.
Yes, Shift Leads receive targeted coaching on professional guest interaction and conflict resolution. This ensures that concerns are addressed promptly, maintaining Five Guys’ reputation for quality service in the competitive Hurst dining environment.
While both shifts are available, 1st shifts often focus on opening procedures and prep, requiring strong organizational skills. 2nd shifts emphasize maintaining flow during peak meal times. Shift Leads adapt their leadership style to meet these differing operational demands.