NexlintoShift Manager
Company : Five Guys
Location : Falls Church, VA, 22046
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys play a crucial role in energizing their crew, ensuring smooth workflows even during peak times. By assigning tasks efficiently and fostering clear communication, they maintain a positive atmosphere that drives both team performance and customer satisfaction.
Starting as a shift manager opens pathways to higher leadership roles, such as store manager or regional supervisor. Gaining hands-on experience in team leadership, operations oversight, and customer service excellence builds a strong foundation for long-term career advancement in hospitality management.
Effective communication, quick decision-making, and the ability to stay calm under pressure are essential. Additionally, motivating crew members and enforcing quality standards ensure the shift runs seamlessly and guests receive top-notch service.
Five Guys provides competitive starting pay at $19/hour with added bonuses such as shared tips and secret shopper rewards. The company also emphasizes a supportive work culture, flexible scheduling, and benefits like medical and 401(k), distinguishing it locally from competitors.
Falls Church has a growing demand for shift managers due to its vibrant dining scene. Candidates with leadership experience and flexibility often find faster hiring timelines. Networking within local hospitality groups can also improve chances in this competitive market.
Falls Church offers accessible public transit and reasonable commute times, which can affect shift scheduling flexibility. Proximity to the store can reduce travel stress, making it easier for shift managers to maintain punctuality and consistent attendance.
Starting wages at Five Guys are around $19 per hour, which aligns competitively with Falls Church fast-food managerial positions. Coupled with tip-sharing and bonuses, this compensation package often surpasses many local equivalents in the quick-service restaurant sector.
Yes, Five Guys supports shift managers through hands-on training and ongoing development aimed at enhancing leadership capabilities and operational know-how. This focus on growth helps managers excel and prepares them for future opportunities within the brand.
Five Guys emphasizes a team-oriented culture with incentives like secret shopper bonuses and shared tips, which may not be as common at other burger chains. Their focus on quality and guest experience also shapes a distinct managerial approach compared to the fast-food giants.
Daily tasks include supervising crew members, ensuring food safety, managing customer interactions, and overseeing opening or closing duties. Shift managers must balance operational efficiency with maintaining a friendly environment that reflects Five Guys' high standards.