Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Linden’s restaurant scene is bustling, with several chains seeking Shift Managers. Five Guys competes with local eateries, making leadership skills and quick adaptability key to standing out in this market. Job seekers benefit from highlighting their experience managing busy shifts to navigate this competitive environment.
While no unique certifications are mandated exclusively in Linden, NJ, certifications like ServSafe Food Handler or Manager are highly valued by employers including Five Guys. These credentials demonstrate commitment to food safety and often improve a candidate’s chances in this region’s hiring process.
Effective Shift Managers must balance team motivation, operational oversight, and customer satisfaction. Key traits include clear communication, decisiveness, and the ability to manage multiple priorities under pressure, ensuring smooth shifts and consistent service quality.
Building expertise in staff training, inventory management, and conflict resolution can open doors to assistant manager or store manager roles. Demonstrating reliability and initiative often leads to expanded responsibilities and advancement within the hospitality sector.
Shift Managers focus on real-time team coordination, guest interactions, and immediate problem-solving during their shifts. Unlike higher-level managers who handle broader strategy and finances, Shift Managers ensure operational efficiency and customer satisfaction on the floor.
Five Guys provides Shift Managers with a starting wage of $19/hour, shared tips, and bonus programs tied to customer feedback. Additionally, perks like free meals during shifts and flexible scheduling enhance the work-life balance, making it appealing compared to competitors.
At Five Guys, Shift Managers are seen as key culture carriers who foster a positive, energetic environment. They lead by example, promoting teamwork and consistent quality, which helps maintain the brand’s strong reputation in the Linden community.
Starting hourly pay is around $19, with potential additional income from shared tips and secret shopper bonuses. Depending on shift hours and performance, total earnings can surpass this base, reflecting competitive compensation for managerial roles in Linden’s fast food sector.
Five Guys often offers second and third shift opportunities to accommodate different schedules. These roles require leadership during less traditional hours and may include additional responsibilities like closing duties or overnight operations oversight.
Candidates with 1-2 years of leadership experience in similar fast-paced environments tend to be preferred. This background equips applicants with skills to manage teams effectively and maintain high service standards expected in local Five Guys outlets.