Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys Locust involves balancing fast-paced burger service with a strong team culture. Unlike some chains, there's a focus on shared tips and secret shopper bonuses, which adds unique incentives. The role demands hands-on supervision and a passion for quality that sets the experience apart locally.
Five Guys offers clear pathways for growth starting from Shift Manager roles, especially in Locust. By excelling in leadership and operational tasks, managers can move into multi-unit supervision or corporate positions, supported by ongoing training and performance bonuses that reward dedication.
Effective communication, quick decision-making, and motivating crew members under pressure are vital. A Shift Manager must ensure smooth shift transitions, maintain quality standards, and foster a positive environment, all while meeting customer expectations in a high-energy setting.
Yes, the starting pay is $19.00/hour, which is above average for similar roles in Locust, NC. Coupled with shared tips and bonus opportunities, Five Guys provides a financially attractive package for shift leaders in this market.
Shift Managers usually work full shifts with some flexibility after training. The company emphasizes accommodating schedules while ensuring full shift staffing, which helps balance work-life needs in Locust’s local job market.
Locust’s growing food service sector has increased demand for skilled shift supervisors. Five Guys benefits from this trend by actively recruiting leaders who can handle busy shifts and contribute to stable team performance amidst rising competition.
Five Guys Shift Managers often engage more deeply in quality assurance and personalized guest interactions. The role includes secret shopper bonus programs and a stronger emphasis on team development, distinguishing it from typical shift manager duties found at Burger King or McDonald's.
Shift Managers directly influence both operational flow and customer experience by coordinating crew efforts, ensuring safety, and addressing guest feedback promptly. Their leadership maintains Five Guys’ reputation for fast, friendly service in every shift.
While formal certifications aren’t mandatory, leadership experience in food service and knowledge of food safety regulations are highly valued in Locust. Employers like Five Guys prioritize candidates who bring proven team management and operational compliance skills.
Shift Managers enjoy benefits like free meals during shifts, medical and dental options, and a positive workplace culture that emphasizes teamwork. These perks help retain motivated leaders in the competitive Locust job market.