NexlintoShift Manager
Company : Five Guys
Location : Fayetteville, AR, 72701
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Fayetteville blends fast-paced team supervision with a strong emphasis on quality and guest satisfaction. Unlike some roles, you’ll have bonus incentives like secret shopper rewards and flexible schedules, making it a dynamic environment for those seeking growth in burger-focused service leadership.
During busy shifts, balancing station coverage while maintaining food safety standards can be demanding. A Shift Manager must also quickly resolve customer concerns and motivate team members, ensuring smooth workflow without compromising Five Guys’ high service and quality benchmarks.
Successful Shift Managers demonstrate strong communication, decisiveness, and adaptability. They lead by example, especially in fast-food settings, fostering a supportive team culture while enforcing safety and quality standards consistently in Fayetteville’s local market.
The starting wage is competitive at $19.00 per hour, supplemented by shared tips and bonus opportunities such as secret shopper programs. This compensation package aligns well with regional pay trends for restaurant leadership positions in Fayetteville.
Fayetteville's hospitality sector is growing, but positions like Shift Manager at Five Guys remain sought-after due to attractive pay and advancement paths. Job seekers often face moderate competition, highlighting the importance of leadership experience and customer service skills.
Yes, local community values promote a positive and energetic workplace. Five Guys in Fayetteville offers flexible scheduling with full-time hours post-training, catering to diverse employee needs while maintaining high service standards.
Five Guys provides free meals during shifts, a secret shopper bonus program, and clear career development paths. These perks, combined with a strong focus on team leadership and guest satisfaction, offer Shift Managers a rewarding and growth-oriented experience.
Shift Managers play a pivotal role in onboarding and skill development, ensuring new hires align with Five Guys' quality and service standards. This hands-on mentoring enhances team performance and prepares staff for future responsibilities.
Five Guys emphasizes a hands-on leadership style, combining operational oversight with customer engagement. Unlike some supervisors, Shift Managers here have bonus incentives and opportunities for advancement within a nationally recognized burger brand.
Shift Managers are empowered to oversee food preparation and safety protocols rigorously, backed by training and company standards. Five Guys’ commitment to quality ensures managers can quickly address any issues to uphold brand reputation in Fayetteville.