NexlintoShift Lead
Company : Five Guys
Location : Gary, IN, 46401
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Taking charge as a shift lead at Five Guys in Gary means actively managing team dynamics and workflow to maintain high-quality food and service standards, ensuring each shift runs smoothly and guests leave satisfied. This role blends leadership with hands-on tasks, impacting the location's overall success.
Serving as a shift lead in Gary, IN opens doors to management opportunities by developing leadership skills in a fast-paced environment. The position provides real-time mentorship and experience in operations, creating a strong foundation for climbing the restaurant management ladder locally.
A successful shift lead at Five Guys needs sharp communication, the ability to motivate diverse team members, and a keen eye for quality control. Combining energy with accountability helps maintain fast service, food safety, and a positive atmosphere throughout each shift.
Third shift leads in Gary face balancing lower staff levels with maintaining service standards during off-peak hours. They must adapt quickly, handle unique customer flows, and ensure security protocols while keeping team morale high during quieter, late-night shifts.
Shift leads at Five Guys in Gary start around $19.00 per hour with the potential to boost income through tips and weekly secret shopper bonuses. This competitive pay reflects local market rates for restaurant supervisory roles, with perks like free meals adding value.
Five Guys emphasizes real-time feedback and mentorship, helping shift leads in Gary grow by coaching team members and overseeing store operations. This hands-on approach cultivates problem-solving and team-building abilities crucial for future managerial success.
Applicants to Five Guys in Gary will find a team-focused culture with growth opportunities and benefits like health coverage and 401(k). The emphasis on fun, collaboration, and high standards sets it apart from other local food service leadership roles.
The supportive and energetic atmosphere at Five Guys in Gary encourages shift leaders to foster positivity and cooperation. This environment helps shift leads effectively manage crew assignments and uphold quality, making daily challenges more manageable and rewarding.
Gary's job market sees steady demand for restaurant leaders due to a recovering economy and growing food service sector. Competition is moderate, with employers valuing candidates who demonstrate reliability and leadership in fast-paced settings common to this area.
While formal certifications aren't mandatory, Gary employers often favor candidates with food safety training and prior supervisory experience. Familiarity with local health regulations and customer service excellence helps shift leads meet community expectations effectively.