NexlintoShift Manager
Company : Five Guys
Location : Mineral Springs, NC, 28108
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Mineral Springs presents a moderately competitive environment for shift manager roles, especially within popular chains like Five Guys. Candidates with prior leadership experience and strong communication skills tend to have an edge, given the local demand for supervisors who can maintain high service and safety standards.
While no strict certifications are mandated, local employers, including Five Guys, appreciate candidates with food safety and workplace safety training. Having a ServSafe certification or similar can enhance your profile, demonstrating readiness to uphold health standards during shifts.
A shift manager uniquely balances direct team supervision with operational control during their shift. Unlike general managers, they focus on real-time staff coordination, customer satisfaction, and quality control, ensuring smooth service flow without overarching business strategy responsibilities.
Leadership under pressure, clear communication, and a hands-on approach to problem-solving stand out. Managing crew efficiency, maintaining food quality, and swiftly addressing guest concerns are daily demands that sharpen these competencies.
This position offers vital experience in team leadership and operational management, foundational for advancing into general manager or regional supervisor roles. Demonstrating reliability and growth here often opens pathways to broader managerial responsibilities.
Yes, Five Guys provides shift managers with a competitive starting wage of $19/hour, shared tips, and bonus programs tied to customer service metrics. Additional perks like free meals during shifts and flexible scheduling further enhance the role’s attractiveness.
Five Guys values shift managers who lead by example, fostering a positive, energetic workplace. Empathy combined with accountability helps drive team performance, ensuring quality service and adherence to safety across every shift.
Starting wages hover around $19 per hour, supplemented by shared tips and performance bonuses. Considering local cost of living and industry standards, total compensation can be quite competitive for entry-level managerial roles in this area.
Shift managers play a pivotal role in onboarding new crew members and enhancing team skills. Five Guys encourages managers to actively coach staff, fostering a culture of continuous improvement and clear advancement routes within the company.
Five Guys offers flexible scheduling options, including full-time availability after training. While first shifts are common, second or night shifts may be available depending on store needs, allowing managers to pick shifts aligning with their lifestyle.