Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a crew at Five Guys means juggling leadership with quick decision-making to keep service seamless. In Florence, NJ, a Shift Manager motivates staff, ensures quality food prep, and handles customer feedback—all vital for maintaining the brand’s energetic vibe during busy shifts.
Beyond overseeing tasks, a top Shift Manager excels in communication, conflict resolution, and coaching. They inspire crew members and maintain high food safety standards, setting themselves apart by fostering a positive environment that drives both operational efficiency and guest satisfaction.
Starting as a Shift Manager at Five Guys can lead to roles such as Assistant General Manager or Restaurant Manager. These positions involve broader operational control, strategic planning, and team development, offering a solid foundation for long-term hospitality leadership careers.
Florence’s restaurant sector sees steady demand for Shift Managers, with competition rising among burger brands. Candidates boosting interpersonal skills, prior leadership experience, and flexibility in shift work stand out, especially given local preferences for dependable, team-focused supervisors.
Florence’s community-driven atmosphere encourages Shift Managers to build strong team cohesion and customer rapport. The town’s blend of suburban life and commuter workforce shapes expectations for flexible scheduling and a friendly service approach that aligns with regional values.
Yes, Five Guys rewards Shift Managers with perks such as a secret shopper bonus that hinges on customer service excellence, shared tips, and complimentary meals during shifts. These incentives foster motivation and underscore the company’s commitment to team appreciation in Florence, NJ.
At Five Guys, Shift Managers lead crew assignments, oversee food safety, manage guest interactions, and handle opening or closing duties. This role demands proactive multitasking and hands-on leadership more intensively than some counterparts, reflecting the brand's emphasis on quality and speed.
Shift Managers at Five Guys in Florence start around $19.00 per hour, complemented by shared tips and bonus programs linked to store performance. This competitive pay scale aligns with local market trends for managerial roles in quick-service restaurants.
Five Guys typically seeks candidates with 1-2 years of leadership in restaurant or retail settings, strong communication skills, and a passion for quality service. Demonstrating reliability and a growth mindset enhances prospects, especially in the Florence market where customer satisfaction is paramount.
Five Guys emphasizes a more personalized leadership approach, with Shift Managers directly shaping guest experience and team morale. Unlike some larger chains, the role here integrates a strong focus on quality control and employee development, contributing to a more engaged and motivated workplace.