NexlintoGeneral Manager
Company : Five Guys
Location : Westmont, IL, 60559
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
General Managers in Westmont often balance a tight-knit community feel with operational efficiency, unlike bigger cities where scale and diversity add complexity. Local managers may focus more on personalized customer engagement and regional supply chain nuances, adapting leadership styles to the area's unique market size and workforce.
Westmont's job market for General Managers in fast-casual dining is moderately competitive, with demand influenced by the area's growing suburban population. Candidates with proven leadership and adaptability in dynamic restaurant environments typically stand out amid local competition.
Emphasizing leadership that inspires teams, operational agility in fast-paced settings, strong communication, and financial oversight abilities can set candidates apart. The ability to foster a positive culture while managing inventory and costs is critical in restaurant General Manager positions.
Starting as a General Manager often leads to regional management or corporate leadership roles. Growth depends on mastering team development, multi-unit operations, and strategic planning, with opportunities expanding as experience in overseeing diverse restaurant functions accumulates.
General Managers typically hold ultimate accountability for financials and overall operations, while Assistant General Managers focus more on supporting team management and shift execution. The GM sets strategic direction and resolves escalated issues, enabling smoother day-to-day flow.
Five Guys invests in continuous training and leadership development tailored for General Managers, promoting growth through hands-on experience and structured learning. This approach aligns with their culture of energizing teams and sustaining operational excellence.
At Five Guys, the open kitchen and loud, fast-paced environment demand managers who excel in real-time communication and stamina. Balancing energetic crew coordination with quality control while maintaining a fun atmosphere distinguishes this role from others.
General Manager salaries in Westmont’s fast-food sector typically range from $50,000 to $65,000 annually, depending on experience and restaurant performance. Bonus programs and career advancement opportunities can further enhance total compensation.
While ServSafe certification is widely respected nationwide, Westmont employers also appreciate managers familiar with Illinois health codes and local food safety regulations, ensuring compliance and smooth inspections in this jurisdiction.
Five Guys encourages General Managers to foster a lively environment, integrating classic rock music into daily operations. This cultural element helps build team morale and a unique guest experience that reflects the brand’s energetic, people-first philosophy.