Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Lowell, AR, a Shift Manager orchestrates crew activities to ensure smooth operations during shifts. They focus on motivating team members, managing workflow efficiently, and maintaining high standards in customer service and food safety, which are critical in a busy Five Guys setting.
Successful Shift Managers demonstrate strong communication, decisiveness, and the ability to inspire a team under pressure. They balance operational oversight with hands-on involvement, ensuring quality and guest satisfaction while fostering a positive work environment.
Taking on a Shift Manager role at Five Guys offers exposure to leadership challenges and operational management, building skills applicable for higher roles like Assistant Manager or Store Manager, supported by clear advancement opportunities and professional development.
Lowell's growing foodservice market means Shift Manager positions at Five Guys are moderately competitive. Candidates with prior leadership experience and strong customer service skills tend to stand out, reflecting local demand for reliable managerial talent.
Five Guys fosters an energetic and team-oriented culture in Lowell, which means Shift Managers play a pivotal role in maintaining morale and operational harmony. Their responsibilities also include adapting to flexible scheduling while upholding high service standards.
Shift Managers at Five Guys in Lowell generally start around $19.00 per hour, with additional income through shared tips and performance bonuses. This compensation reflects regional wage standards for similar supervisory roles in the restaurant sector.
While formal certifications aren’t mandatory, Five Guys values candidates with experience in food safety and leadership training. In Lowell, possessing such credentials can enhance a Shift Manager’s effectiveness and promote compliance with local health regulations.
Five Guys emphasizes personalized leadership during shifts, combining team mentorship with quality control. This approach fosters a positive guest experience and operational excellence, distinguishing its Shift Managers from those in more standardized fast-food environments.
Night Shift Managers in Lowell must handle lower staffing levels while maintaining service speed and quality. They often face balancing crew energy and guest satisfaction during quieter hours, requiring adaptability and strong problem-solving skills.
Applicants can anticipate a focus on leadership experience, customer service aptitude, and team management capabilities. The process typically includes interviews assessing situational responses and compatibility with Five Guys' energetic culture in Lowell.