NexlintoShift Manager
Company : Five Guys
Location : Inkster, MI, 48141
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Inkster, MI, features a moderately competitive environment for shift manager roles, especially within popular chains like Five Guys. Candidates who showcase strong leadership skills and relevant experience often move faster through hiring stages, which typically include interviews focusing on team management and customer service excellence.
While no mandatory certifications are required, familiarity with local health and safety guidelines in Inkster, MI, can boost your candidacy. Understanding food safety protocols and labor laws will help maintain Five Guys’ quality standards and compliance during your shifts.
Managing a fast-moving burger joint requires juggling staffing, maintaining food quality, and resolving customer concerns quickly. Shift Managers must adapt to fluctuating customer volumes while motivating crew members and ensuring smooth operational flow without sacrificing service standards.
Shift Manager roles build crucial leadership, operational, and customer service skills valued across hospitality. Excelling here can lead to positions like Assistant Manager or General Manager, offering increased responsibility and higher earnings, especially within expanding brands like Five Guys.
Shift Managers oversee team coordination, ensure stations are staffed, monitor food safety, and address guest feedback promptly. They also handle opening/closing tasks, coach employees, and maintain service speed, all contributing to a seamless dining experience during their shift.
Five Guys emphasizes a team-driven culture, competitive pay including tips, and performance bonuses, setting it apart from competitors. Their focus on quality and customer satisfaction creates a leadership role that blends operational oversight with active crew development.
Shift Managers at Five Guys can benefit from secret shopper bonuses tied to service quality and store performance. This reinforces accountability and encourages leadership to foster top-notch customer experiences while driving team motivation through tangible rewards.
Starting wages hover around $19.00 per hour, supplemented by shared tips and bonuses. This aligns with Inkster’s cost of living and competitive fast-food managerial pay scales, making it an attractive option for those seeking steady income with growth potential.
Five Guys provides flexible scheduling with options for full-time hours post-training, accommodating both first and second shift preferences. This flexibility helps managers balance work-life demands while ensuring consistent leadership coverage during key business hours.
Proactive listening and calm problem-solving are essential. Shift Managers who address concerns promptly, train crew on courteous service, and follow up on issues create loyal customers and uphold Five Guys’ reputation for quality and friendliness.