NexlintoShift Manager
Company : Five Guys
Location : Westmont, IL, 60559
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys Westmont blends fast-paced burger service with a strong team culture, emphasizing quality and guest satisfaction. Compared to other eateries, there's a notable focus on shared tips, bonus incentives, and flexible scheduling, tailored to the local workforce's expectations.
While formal certifications aren't mandatory, Westmont employers value 1-2 years of hands-on leadership in restaurant or retail settings. Experience with food safety standards and team supervision boosts your candidacy in this competitive Illinois market.
A Shift Manager must excel in communication, quick decision-making, and motivating crew members during busy periods. Developing coaching abilities and maintaining high food quality standards are critical to thriving in this leadership role.
Shift managers juggle customer service excellence and behind-the-scenes duties like staffing and safety compliance. This dual focus demands adaptability and prioritization, especially during peak hours, to keep both guests and team members happy.
Westmont’s restaurant industry is moderately competitive, with several local burger chains and eateries seeking skilled shift leaders. Demonstrating dependable leadership and a passion for high-quality service will set you apart in this market.
Starting wages for Five Guys Shift Managers in Westmont typically begin at $19.00 per hour. When combined with shared tips and bonus programs, this compensation package reflects a competitive rate for leadership roles in the local quick-service restaurant sector.
The Shift Manager acts as the operational linchpin, coordinating crew assignments, ensuring food safety, and directly impacting guest experiences. Their leadership ensures smooth transitions between shifts and maintains the brand’s high standards throughout service hours.
Five Guys offers clear advancement pathways, encouraging Shift Managers to grow into higher leadership roles. With training support, performance bonuses, and a culture that values internal promotion, it's ideal for those aiming to build a long-term career in restaurant management.
Beyond competitive pay, Shift Managers enjoy free meals during shifts, access to medical and 401(k) benefits, and participation in secret shopper bonus programs, creating an engaging and rewarding workplace environment in Westmont.
Shift Managers play a crucial role in onboarding new employees, coaching skill development, and fostering teamwork. This hands-on mentorship ensures the crew meets service excellence and quality expectations consistently.