Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Garden City, MI has a moderately competitive landscape for shift managers, with several restaurants seeking experienced leaders. Local demand is influenced by the area's growing hospitality sector, so candidates with solid leadership and customer service skills often find multiple opportunities.
While formal certifications aren’t always mandatory in Michigan, possessing food safety or managerial training credentials can enhance your candidacy for shift manager positions, especially in well-established restaurants like Five Guys in Garden City.
Thriving as a shift manager in fast-food requires a blend of quick decision-making, team motivation, and multitasking under pressure. Excellent communication and the ability to maintain high standards for food quality and safety are essential to keep operations smooth and guests satisfied.
Career growth for shift managers typically includes moving up to assistant manager or general manager roles. Building strong operational knowledge, team leadership experience, and customer service excellence can open doors to corporate or multi-unit management positions.
Shift Managers generally have broader responsibilities, including overseeing entire shift operations, handling staffing logistics, and managing performance feedback. Shift Leaders may focus more on direct team supervision and supporting daily tasks without full operational control.
Five Guys offers shift managers in Garden City competitive pay starting at $19/hour, shared tips, bonuses like secret shopper incentives, plus benefits such as medical coverage and 401(k). The role also includes free meals during shifts and a vibrant, supportive work environment.
Five Guys equips shift managers with ongoing training and clear career pathways, fostering a culture of teamwork and accountability. Managers receive coaching to enhance team performance and are empowered to handle customer feedback professionally, enhancing both guest experience and operational quality.
Shift managers in Garden City typically earn between $18 and $22 per hour depending on experience, with Five Guys offering a starting wage of $19 plus tips and bonuses. This aligns well with regional fast-food management salary trends.
Garden City's hospitality scene values flexibility, so shift managers often benefit from adaptable schedules accommodating personal commitments. A positive team-focused culture prevails, encouraging managers to foster a supportive atmosphere that boosts employee morale and retention.
Experience managing night or second shifts is advantageous since these periods demand high autonomy and efficient problem-solving. Five Guys values shift managers who can maintain top performance and team cohesion during less supervised hours.