NexlintoShift Manager
Company : Five Guys
Location : Conway, AR, 72032
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys in Conway offers a unique blend of leadership opportunity and team-driven culture, emphasizing both quality customer service and operational excellence. The role includes perks like shared tips and a secret shopper bonus, which may not be as common in other local burger chains or retail settings.
In Conway, employers value shift managers who can effectively coordinate fast-paced teams while maintaining safety and food quality. Strong communication combined with adaptability to local customer preferences often sets candidates apart in this competitive job market.
Shift leaders often progress into store management or regional supervisory roles. Developing skills in team coaching, operational oversight, and customer engagement opens doors for advancement within large franchises or the broader hospitality sector.
Shift Managers juggle task assignments, team motivation, and quality control under tight timelines. Handling unexpected guest issues, maintaining food safety, and balancing staffing needs during peak hours are common hurdles requiring quick decision-making.
Five Guys emphasizes a positive workplace with flexible scheduling, bonus incentives, and comprehensive benefits, distinguishing it from competitors. Their focus on team development and customer experience creates a dynamic environment appealing to those seeking meaningful leadership roles.
Besides competitive starting pay, Five Guys offers free meals during shifts and a secret shopper bonus program rewarding outstanding service. These extras foster a motivated and engaged team atmosphere, enhancing overall job fulfillment.
Conway's growing hospitality sector creates moderate competition, with demand influenced by local population trends and tourism. Employers often seek candidates with proven leadership and reliability, making relevant experience a key differentiator.
Shift Managers in Conway typically earn around $18 to $21 per hour, with Five Guys offering a competitive starting wage of $19 plus tips and bonuses. This aligns well with the regional cost of living and industry standards.
While formal certifications aren't mandatory, food safety training and leadership workshops are highly beneficial. Five Guys supports ongoing development to uphold its quality and safety standards, so proactive skill-building is advantageous.
Five Guys seeks shift managers who demonstrate accountability, team motivation, and effective communication. Candidates should be proactive problem-solvers who excel in fast-paced settings and show dedication to guest satisfaction.