NexlintoShift Manager
Company : Five Guys
Location : East Hanover, NJ, 07936
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in East Hanover, a shift manager actively coordinates crew duties to handle high customer volume efficiently. This includes quick staffing adjustments, ensuring food quality under pressure, and maintaining smooth service flow to uphold guest satisfaction during rush times.
Yes, Five Guys emphasizes hands-on leadership where shift managers lead by example, balancing team motivation and operational excellence. Unlike some chains, Five Guys values personalized coaching and maintaining a lively, team-focused environment throughout each shift.
Successful shift managers excel in multitasking, conflict resolution, and proactive team development. They combine operational oversight—like shift staffing and food safety—with interpersonal skills that inspire crews to consistently deliver top-tier guest experiences.
While no specific certifications are mandated for shift supervisors in East Hanover, possessing food safety or management certifications can enhance job prospects and demonstrate commitment to quality and compliance in local restaurant operations.
East Hanover's proximity to major transit routes makes it a sought-after location, increasing competition among candidates for shift manager roles. Employers like Five Guys often seek individuals with leadership experience to meet the area's dynamic hospitality demands.
Five Guys offers a blend of competitive pay starting at $19/hour plus tips, a unique secret shopper bonus, and a strong team culture. This contrasts with some local competitors who may not match the same combination of benefits and advancement opportunities.
Five Guys provides clear advancement routes with training programs and leadership development, enabling shift managers in East Hanover to progress into higher managerial roles. The focus on internal growth helps retain motivated leaders invested in long-term success.
Shift managers at Five Guys in East Hanover start at $19 per hour, complemented by shared tips and performance bonuses. This pay framework reflects local market rates while rewarding service quality and leadership effectiveness.
Night shift managers often receive comparable base pay but may benefit from shift differentials or bonuses. Responsibilities include overseeing closing procedures, ensuring safety protocols, and managing reduced crews while maintaining service standards.
Weekend shifts require strategic crew scheduling to cover peak times, balancing experienced and new staff. The shift manager must ensure all stations run efficiently under increased customer flow, while also handling unexpected absences or guest issues promptly.