Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Lilburn, GA has seen rising demand for leadership roles in fitness centers like Crunch Fitness due to growing health awareness. However, competition remains moderate, favoring candidates with proven sales and team management skills who can drive membership growth in a community-focused environment.
While formal certifications aren’t mandatory, local employers in Lilburn prioritize candidates with sales experience and leadership development, sometimes favoring those with fitness-related credentials or business management coursework that align with Crunch Fitness’s energetic and service-driven culture.
An Assistant General Manager at a fitness club blends operational oversight with active sales leadership, often spearheading membership drives while supporting the General Manager in daily club management, staff development, and member satisfaction initiatives unique to the fitness industry’s high-energy environment.
Strong communication, team-building prowess, and a track record of consistently hitting sales targets help AGMs stand out for General Manager promotions, especially in companies like Crunch Fitness that value leadership combined with a passion for fitness and community engagement.
Unlike standard assistant managers, Crunch Fitness AGMs must blend passion for fitness with business acumen, juggling sales growth alongside creating an inclusive, fun atmosphere, which demands a unique balance of motivational leadership and operational excellence.
Crunch Fitness supports career development by offering clear pathways toward higher leadership roles, including General Manager positions, enhanced by ongoing training, performance bonuses, and experience in a fast-expanding, dynamic fitness brand.
The base pay starts at $20/hour, complemented by monthly bonuses exceeding $1,000 plus commissions on personal training sales, creating a competitive compensation package that rewards both operational excellence and sales achievements in Lilburn’s fitness market.
Crunch Fitness AGMs actively promote local outreach, forging community ties through events and marketing initiatives, which not only boost memberships but also enhance the gym’s presence as a welcoming fitness hub in the Lilburn area.
Managing peak weekend hours requires balancing staff shifts and member flow efficiently, alongside maintaining enthusiasm and exceptional service, which demands adaptability and strong organizational skills during this concentrated workweek.
The 'no judgments' ethos at Crunch Fitness shapes AGMs’ leadership style, encouraging a supportive, fun environment that emphasizes inclusivity and member motivation, influencing daily decisions from team culture to customer interactions.