Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Converse, TX, is seeing steady demand for shift managers, especially in fast-food chains like Five Guys. Candidates with prior leadership experience tend to stand out, as the local job market values reliability and strong team management skills in this growing suburban area.
Given Converse's mix of residential and commercial zones, shift managers often juggle varied peak hours, including evenings and weekends. Flexibility is key here, with many shifts structured to balance busy dinner rushes and quieter daytime periods.
Effective leadership blends with quick problem-solving and communication prowess to keep operations smooth. For burger-focused venues, understanding food safety and quality while motivating crew members under pressure defines a successful shift manager.
Starting as a shift manager opens doors to assistant manager or store manager roles, especially with demonstrated ability to lead shifts independently and improve team performance. Many companies promote internally, rewarding dedication and leadership.
Night shifts are typical in fast-food management, helping cover extended hours. While they may disrupt traditional schedules, many find flexible shifts accommodating personal commitments, especially when employers offer shift swapping and flexible hours.
Five Guys offers shift managers benefits like a starting wage of $19/hour plus shared tips, bonus incentives through secret shopper programs, free meals during shifts, and medical and retirement plans, all fostering a motivated and supportive work environment.
Shift managers at Five Guys are pivotal in creating an energetic, team-focused atmosphere. They support crew training, maintain quality standards, and encourage open communication, ensuring that both employees and guests enjoy a positive experience.
Shift managers at Five Guys in Converse start at $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive pay reflects local market standards for fast-food leadership roles and includes eligibility for benefits after training.
While 1-2 years of leadership experience is preferred, enthusiasm, reliability, and strong communication can compensate. Many shift managers grow into the role by learning on the job and demonstrating responsibility in fast-paced settings.
Certifications in food safety and customer service are highly valued, especially in Texas. Completing recognized training programs can showcase your commitment and readiness to manage shifts effectively in competitive local markets.