NexlintoGeneral Manager
Company : Five Guys
Location : San Francisco, CA, 94146
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Handling crew rotations at Five Guys demands agility and quick decision-making, as General Managers constantly shift roles to maintain kitchen efficiency. This dynamic environment challenges leaders to balance operational flow while motivating a diverse team, essential for sustaining high-energy service during busy San Francisco shifts.
A top-performing General Manager thrives on inspiring others, adapting swiftly, and fueling team morale with energy and humility. In fast-paced burger joints like Five Guys, the ability to foster open communication and maintain stamina throughout long shifts is pivotal for delivering consistent guest satisfaction.
Working as a General Manager at Five Guys often opens doors to regional operations roles, corporate management, or franchise ownership opportunities. The hands-on leadership and operational expertise gained provide a solid foundation for advancement in the broader hospitality and retail sectors.
Yes, Five Guys invests in ongoing training and leadership development tailored to General Managers. These programs emphasize operational excellence, team management, and financial oversight, equipping managers with tools to excel and grow within the company’s expanding footprint.
Five Guys emphasizes a people-first culture with an open kitchen layout promoting transparency and team synergy. Unlike other chains, General Managers here juggle multi-position crew training while fostering a vibrant atmosphere fueled by classic rock, making leadership uniquely engaging in San Francisco’s competitive market.
San Francisco’s vibrant food scene intensifies competition for General Manager roles at Five Guys, driven by high demand and a pool of skilled candidates. Compared to smaller markets, applicants face more rigorous screening, prioritizing leadership experience and adaptability to fast-paced environments.
General Managers at Five Guys in San Francisco typically earn between $60,000 and $75,000 annually, factoring in competitive base pay and quarterly performance bonuses. This range reflects the city’s higher living expenses and the role’s demanding operational leadership within a bustling restaurant setting.
General Managers at Five Guys uphold brand standards by overseeing inventory, coaching crew members, and ensuring smooth shift operations. Their leadership directly influences customer satisfaction and operational efficiency, which are core to sustaining the chain’s status as a top U.S. burger destination.
While a high school diploma and leadership experience are essential, certifications like ServSafe enhance a candidate’s profile for Five Guys in California. Such credentials demonstrate commitment to food safety and professionalism, aligning with the company’s high standards and regulatory compliance.
Managing in San Francisco involves balancing high customer expectations with a diverse, rotating crew in a fast-moving environment. Challenges include navigating peak-hour rushes, sustaining staff motivation amid physical demands, and adapting to local labor market trends while delivering exceptional guest experiences.