NexlintoShift Manager
Company : Five Guys
Location : Grayslake, IL, 60030
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Grayslake, IL, shift managers engage deeply with team leadership and customer satisfaction, supported by incentives like shared tips and secret shopper bonuses, setting it apart from typical fast-food managerial roles focused solely on operations.
Yes, Five Guys emphasizes hands-on team coaching, maintaining quality food standards, and fostering a positive, energetic culture, which requires shift managers to be proactive mentors beyond routine supervisory tasks commonly seen in other restaurants.
Expect to juggle staffing assignments, food safety oversight, guest relations, and real-time problem solving under pressure, all while motivating your crew to deliver quick, friendly service during busy Grayslake shift hours.
Considering Grayslake's moderate living expenses, Five Guys' $19/hour starting pay supplemented by tips and bonuses offers a competitive package that aligns well with local restaurant managerial salary ranges.
Grayslake shows steady demand for experienced shift managers in quick-service restaurants due to growing local dining options, making roles at Five Guys attractive for candidates seeking stable, leadership-focused positions.
Five Guys offers clear developmental paths and encourages internal promotion, pairing this with training programs that help shift managers in Grayslake enhance leadership skills, which is more structured than some local competitors.
Besides $19/hour, shift managers enjoy shared tips, secret shopper bonuses, free meals during shifts, and access to medical and 401(k) benefits, creating a rewarding package that balances financial and lifestyle benefits.
Shift managers at Five Guys take charge of staffing, ensuring food safety, managing guest feedback, and overseeing smooth handoffs, especially critical during opening and closing times to maintain consistent store performance.
Shift managers typically hold broader responsibilities including team leadership, training, and operational accountability, whereas shift supervisors may focus more on task execution and direct crew oversight within a narrower scope.
Five Guys stands out by combining competitive wages with performance bonuses, a positive team culture, and structured career growth opportunities, which are often less emphasized in other local shift companies.