General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Strong leadership is crucial for a General Manager at Five Guys, especially in Homer Glen. Inspiring and motivating a fast-paced team while fostering collaboration ensures smooth operations and a positive work environment, directly impacting customer satisfaction and restaurant performance.
In Homer Glen, a Five Guys General Manager must juggle inventory control, crew scheduling, and real-time problem-solving amidst a lively kitchen atmosphere. Managing rotating crews and maintaining high energy levels during busy shifts are common hurdles requiring adaptability and clear communication.
General Managers at Five Guys in Illinois often progress into regional or area leadership roles. The brand's growth provides pathways into multi-unit management, corporate positions, or specialized operational roles, supported by ongoing leadership training and a culture that values internal promotion.
Yes, Five Guys stands out by combining competitive base pay with quarterly bonuses tied to restaurant performance. Their people-first culture emphasizes dynamic teamwork and leadership development, creating a supportive environment that's somewhat rare among fast-casual burger chains in Homer Glen.
While not always mandatory, certifications like ServSafe are highly regarded in the Homer Glen area restaurant industry. They demonstrate commitment to food safety and can enhance a General Manager's credibility and ability to oversee compliant operations in fast-paced kitchens.
Homer Glen's food service market is moderately competitive for General Manager roles due to a mix of established chains and local eateries. Candidates with strong leadership experience and adaptability tend to stand out, especially in high-energy environments like Five Guys.
Five Guys' General Manager role uniquely blends fast-paced operational oversight with a strong emphasis on team energy, cross-training, and customer engagement. The open kitchen layout and music-driven culture create a lively atmosphere demanding both stamina and leadership finesse.
Homer Glen's community-oriented vibe encourages Five Guys General Managers to foster a team mindset and customer-first approach. The area's appreciation for quality dining experiences aligns with Five Guys' focus on delivering legendary burgers with authentic hospitality.
General Managers in Homer Glen juggle both opening and closing shifts, requiring flexibility and resilience. This schedule impacts how they oversee inventory, crew performance, and customer service, ensuring seamless transitions and consistent quality throughout the day.
General Managers at Five Guys in Homer Glen typically earn between $50,000 and $65,000 annually, combining base pay with performance bonuses. This compensation reflects the role's demanding nature and the regional cost of living in Illinois' suburban markets.