NexlintoShift Lead
Company : Five Guys
Location : Northwood, OH, 43619
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Northwood, OH
Popular Searches for Shift Lead
Frequently Asked Questions
Northwood's fast-casual dining scene is growing steadily, increasing the need for shift leads who can manage busy shifts effectively. With several restaurants expanding, candidates with proven leadership in food service stand a strong chance of landing roles like this one at Five Guys.
While formal certifications aren't always mandatory, food safety training like ServSafe is highly valued in Ohio eateries. Employers like Five Guys appreciate shift leads who understand health standards, enhancing team trust and operational quality during shifts.
Exceptional organizational ability combined with hands-on team coaching distinguishes a shift lead. They manage workflow, resolve guest issues swiftly, and maintain food quality standards, making leadership and multitasking skills critical in this role.
Starting as a shift lead often paves the way to restaurant management or regional supervisory roles. Five Guys supports growth through mentorship and performance reviews, offering a solid foundation for those seeking long-term leadership careers.
Balancing team dynamics during peak hours, maintaining consistent food quality, and swiftly addressing customer concerns are daily hurdles. Effective communication and a proactive mindset are essential to overcoming these while keeping shifts running smoothly.
Five Guys emphasizes hands-on leadership with direct involvement in food prep and guest experience, unlike some retail leads focused mainly on inventory or sales. This role demands balancing operational oversight with active team mentorship in a fast-paced environment.
Aside from competitive pay starting at $19/hour plus tips, Five Guys rewards shift teams with secret shopper bonuses and provides free meals during shifts. Their supportive culture and clear promotion paths create a motivating workplace for shift leaders.
At $19 per hour plus tips and bonuses, this wage aligns well with regional averages for leadership roles in fast-casual dining. Coupled with benefits like 401(k) and healthcare, Five Guys offers a balanced compensation package for shift leads here.
Shift leads juggle crew assignments, oversee food safety, and ensure the store's readiness. In Northwood, where customer expectations are high, managing smooth service flow and fostering a positive team atmosphere are daily priorities.
Look for local fast-food and casual dining chains emphasizing leadership development and employee benefits. Platforms with filters for 'shift lead positions near me' often highlight openings in Northwood and nearby areas with progressive career paths.