Job Overview:
The Cashier plays a vital role in delivering an excellent guest experience by handling transactions accurately, providing friendly customer service, and supporting overall restaurant operations. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Cashiers are often cross-trained to assist in other areas of the restaurant, contributing to a team-focused workplace.
Key Responsibilities:
- Operate cash register and point-of-sale (POS) system
- Process cash and credit card transactions accurately
- Provide correct change and handle payments efficiently
- Greet guests and deliver friendly, professional customer service
- Answer questions about menu items and promotions
- Assist in resolving customer concerns or complaints
- Maintain cleanliness and organization at the front counter
- Support team members with additional tasks as needed
- Follow company policies and food safety standards
Benefits:
- Free meals during shifts
- Flexible scheduling options
- Opportunities to earn tips and weekly secret shopper bonuses
- Advancement and career growth opportunities
- Fun, fast-paced work environment
Requirements & Qualifications:
- Experience in food service or retail preferred
- Basic math skills for handling transactions and making change
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Ability to stand for extended periods
About the Company:
Five Guys Burgers and Fries is a highly recognized and successful restaurant brand known for its quality food and team-driven culture. Employees are cross-trained to work in multiple areas of the restaurant, promoting teamwork and operational excellence. The company also offers a unique bonus program that provides opportunities to earn additional rewards while maintaining high performance standards.
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Frequently Asked Questions
At Five Guys Alpharetta, cashiers balance speed and accuracy by mastering the POS system and anticipating customer needs. Their cross-training helps them support other restaurant areas, ensuring smooth service during busy hours while maintaining friendly interactions.
Yes, cashiers at Five Guys in Alpharetta enjoy free meals during shifts, flexible scheduling, and the chance to earn weekly secret shopper bonuses. These incentives, combined with a team-focused culture, make the position rewarding beyond standard pay.
Strong verbal clarity and active listening are key for Five Guys cashiers. Being able to explain menu options clearly and resolve customer concerns promptly enhances guest satisfaction and supports the restaurant's high service standards.
Cashiers in Alpharetta typically earn between $11 and $14 per hour, aligning with regional retail averages. Five Guys may offer competitive wages enhanced by tips and bonuses, positioning it attractively in the local job market for entry-level roles.
Alpharetta’s growing retail and foodservice sectors maintain steady demand for cashiers. Job seekers benefit from multiple openings, but competition can vary by location and timing, so applying promptly and showcasing strong customer service skills improves hiring chances.
Besides math proficiency, Alpharetta employers value cashiers with strong interpersonal skills, reliability, and the ability to multitask in fast-paced environments. Experience in retail or food service often gives candidates a competitive edge in this market.
Five Guys cashiers often have cross-training opportunities, enabling them to assist in kitchen prep and customer seating, unlike traditional retail cashiers focused solely on transaction processing. This variety fosters skill development and keeps daily tasks engaging.
Starting as a cashier at Five Guys can lead to roles like shift supervisor or assistant manager. The company encourages internal advancement through performance bonuses and skill-building, making it a solid entry point for a career in restaurant management.
Handling a high volume of guests while ensuring accuracy in orders and payments can be challenging. Cashiers must stay calm, organized, and communicate clearly with kitchen staff to maintain service quality in Alpharetta’s busy dining scene.
Yes, Five Guys provides comprehensive on-the-job training focused on POS operation, customer interaction, and food safety standards. This ensures cashiers in Alpharetta are well-prepared to meet the company’s performance and service expectations.