NexlintoShift Manager
Company : Five Guys
Location : Plymouth, MI, 48170
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Plymouth, MI shows steady demand for shift supervisors, especially in fast-food chains like Five Guys. Local competition is moderate, with candidates who demonstrate leadership and multitasking skills standing out. Understanding community work culture here can boost your chances of securing a shift manager role.
Plymouth’s suburban layout means most shift managers commute by car, with peak hours possibly affecting travel times. Flexibility in shift scheduling at Five Guys helps mitigate rush-hour stress, making it easier to balance work hours and daily commutes efficiently.
Employers generally look for 1-2 years in leadership within food service or retail, strong communication skills, and a proactive attitude. Demonstrated ability to manage teams under pressure and knowledge of food safety protocols are critical for shift manager positions.
Entry as a shift manager can lead to higher management roles like store manager or area supervisor. Building leadership skills and mastering operational standards at Five Guys opens doors to career advancement within the restaurant industry.
A shift supervisor oversees crew assignments, ensures food quality and safety, handles customer interactions, and manages opening or closing duties. This role requires juggling multitasking effectively while maintaining a positive team atmosphere.
Five Guys emphasizes a high-energy, team-focused environment with bonus incentives like secret shopper programs and shared tips. Their shift managers often experience more direct involvement in guest satisfaction and crew development compared to Burger King's operational approach.
Beyond a competitive hourly wage starting at $19, Five Guys offers shared tips, bonus opportunities including secret shopper rewards, and benefits like medical and 401(k). These perks motivate shift managers to maintain excellence in service and leadership.
Starting at $19 per hour, shift managers at Five Guys in Plymouth can also earn additional income through shared tips and bonuses, placing total compensation above local averages for similar positions within the fast-food sector.
While not always mandatory, certifications like ServSafe Food Protection Manager can enhance a candidate’s profile in Plymouth. Such credentials demonstrate commitment to food safety standards, often preferred by employers including Five Guys.
At Five Guys Plymouth, flexible scheduling allows shift managers to pick up additional shifts, especially after training. Staying proactive in communicating availability and showing reliability can help secure more hours and boost earnings.