Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys Schererville, shift managers balance fast-paced team leadership with a strong emphasis on customer satisfaction and safety, supported by unique perks like shared tips and secret shopper bonuses, which may not be as prevalent in other local establishments.
Success here hinges on clear communication, adaptability to Schererville’s diverse customer base, and the ability to motivate a team during busy periods, reflecting the community’s preference for friendly, efficient service in fast-casual dining.
Shift managers can advance into multi-unit management, regional leadership, or specialized roles in training and operations, leveraging the brand’s growth and investment in employee development to build a meaningful career in hospitality management.
Schererville’s fast-food sector is growing steadily, with moderate competition for shift manager roles due to ongoing demand for experienced leaders who can maintain high standards in food quality and customer service.
Managers juggle varied peak hours influenced by local traffic and events, but Five Guys offers flexible scheduling options and full-time hours post-training, helping managers balance work-life demands in this Indiana community.
Yes, shift managers benefit from structured coaching programs, a secret shopper bonus initiative, and comprehensive healthcare options, creating a supportive environment that rewards leadership and operational excellence.
The starting wage is competitive at $19.00 per hour, supplemented by shared tips and performance bonuses, positioning this role favorably within the Schererville job market for restaurant leadership.
A 'Shift' manager holds broader responsibilities including overseeing operations, coaching staff, and ensuring compliance with safety standards, whereas crew leaders primarily focus on task execution and supporting team members.
Key skills include rapid decision-making, conflict resolution, multitasking under pressure, and maintaining team morale to sustain high-quality service during peak shifts.
Managers are encouraged to embody the brand’s energetic, team-focused spirit, fostering positive guest interactions and supporting employee growth, which strengthens local store performance and workplace satisfaction.