NexlintoGeneral Manager
Company : Five Guys
Location : Boston, NY, 14025
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Exceptional General Managers excel through inspiring teams with energy, adaptability, and clear communication. At Five Guys, the ability to motivate crew members while juggling multiple roles during busy shifts defines leadership excellence in their dynamic burger-focused culture.
Boston's competitive dining market demands GMs who balance rapid service with local customer expectations. With a diverse workforce and high operational standards, managing a Five Guys in Boston requires sharp financial oversight and strong team cohesion amid busy urban rhythms.
Managing a Five Guys in New York involves navigating high customer volume and tight schedules. GMs must ensure seamless shift transitions, control inventory tightly, and maintain upbeat team morale despite the city's fast pace and diverse clientele.
While a high school diploma and leadership experience are standard, certifications like ServSafe are highly valued in Boston’s food industry. These credentials demonstrate commitment to safety and professionalism, enhancing a General Manager's credibility at Five Guys.
General Managers at Five Guys in Boston and NYC typically earn a competitive base salary around $55,000 to $65,000 annually, complemented by quarterly bonuses tied to store performance, reflecting the role’s blend of leadership and operational responsibilities.
Five Guys’ emphasis on a people-first, energetic atmosphere means General Managers lead with enthusiasm and humility. Unlike more rigid chains, they actively participate in kitchen operations and foster a musical, collaborative environment that keeps team spirits high.
Five Guys supports upward mobility through leadership development and cross-training opportunities. A General Manager gains broad operational skills, preparing them for area or regional roles by mastering store financials, crew management, and customer service excellence.
General Managers at Five Guys often rotate between opening (8am-4pm) and closing (3pm-11pm) shifts, demanding stamina and flexibility. While this can challenge work-life balance, it also offers varied daily experiences and deeper team engagement.
Beyond a competitive salary, Five Guys General Managers benefit from quarterly performance bonuses, ongoing leadership training, a supportive team culture, and clear pathways for advancement within a rapidly growing, beloved burger brand.
Boston’s thriving food scene means restaurants like Five Guys see robust hiring demand but also strong competition for managerial roles. Candidates with leadership experience and industry certifications stand out in this bustling market.