Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Strong communication, multitasking, and teamwork are crucial for a Crew Member, especially in busy kitchens like Five Guys. Being adaptable across stations and maintaining food safety standards helps enhance efficiency and customer satisfaction in dynamic restaurant settings.
Rockford's local foodservice sector shows steady demand for Crew Members due to a growing population and vibrant dining culture. While competition is moderate, flexible schedules and community-focused employers like Five Guys make it a promising spot for entry-level hospitality jobs.
Starting as a Crew Member can lead to roles like Crew Manager or Shift Supervisor. Five Guys emphasizes on-the-job training and promotes internal growth, allowing motivated individuals to progress into leadership or specialized kitchen positions within the fast-food industry.
Five Guys offers flexible shifts designed to accommodate varying lifestyles, including evenings, weekends, and holidays. This adaptability helps Crew Members maintain work-life balance while gaining valuable experience in a high-energy food service environment.
Crew Members in Rockford typically earn between $11 and $14 per hour, influenced by experience and shift timing. Five Guys supplements base pay with frequent bonuses and benefits like free meals, enhancing overall compensation in this competitive quick-service market.
While formal certifications aren't always mandatory, knowledge of food safety and hygiene practices is essential. Employers in Rockford, including Five Guys, prioritize training Crew Members on health protocols to meet local regulations and ensure guest safety.
Crew Members at Five Guys engage with guests by delivering friendly service and maintaining a welcoming atmosphere. Their role extends to managing order accuracy, cleanliness, and teamwork, all vital for creating the brand's signature fast, fun dining experience.
Five Guys stands out with its emphasis on fresh ingredients, classic rock ambiance, and a secret shopper bonus program that rewards performance. Crew Members enjoy a lively workplace culture that values energy, positivity, and team spirit uncommon in typical quick-service jobs.
Absolutely. Crew Members at Five Guys are cross-trained across stations including register, grill, and prep, ensuring a versatile skill set. This hands-on approach fosters adaptability and prepares workers for various roles within the restaurant industry.
Crew Members must handle fast-paced demands, multitasking between food prep and customer service while maintaining safety standards. The open-kitchen environment requires clear communication amidst noise, testing stamina and teamwork under pressure common in popular fast-food outlets.