NexlintoShift Manager
Company : Five Guys
Location : South Lyon, MI, 48178
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in South Lyon means coordinating crew efforts efficiently while maintaining top-notch customer service. The shift manager must juggle staffing, oversee food quality, and swiftly address guest concerns to keep operations smooth and guests happy during peak times.
Unlike general crew members, a shift manager carries the responsibility of supervising staff, managing shift logistics, and ensuring compliance with safety and quality standards. This leadership role demands decision-making skills and the ability to motivate teams under pressure.
In Michigan, candidates with 1-2 years of leadership in food service or retail, strong communication skills, and a commitment to food safety often get preference. Demonstrating reliability and a proactive attitude can significantly boost chances for shift manager roles locally.
Five Guys offers clear advancement paths beyond shift management, including store management and regional leadership positions. Performance during shifts, team development skills, and a passion for operational excellence can open doors to higher roles within the company.
South Lyon's restaurant scene sees moderate competition for shift manager roles, fueled by the area's growing population and demand for quality dining experiences. Five Guys' reputation attracts motivated candidates, making strong leadership and customer service skills crucial for standing out.
Obtaining food safety certifications recognized in Michigan, such as ServSafe, can elevate a shift manager’s profile at Five Guys. Additionally, leadership or hospitality training programs available locally help candidates demonstrate readiness to manage teams effectively.
Five Guys offers a combination of competitive pay starting at $19/hour, shared tips, and performance bonuses, alongside a positive work culture focused on growth and team energy. These factors create a motivating environment distinct from other fast-food employers.
Five Guys provides shift managers with tools like secret shopper feedback, bonus incentives, and ongoing crew training support. These resources empower managers to coach staff effectively, maintain high standards, and foster an energetic workplace.
Shift managers at Five Guys in South Lyon start at $19 per hour, which is competitive compared to similar roles in the area. When factoring in shared tips and bonuses, total compensation often surpasses local averages for restaurant supervisory jobs.
Yes, Five Guys offers flexible scheduling options, including full-time availability after training. This flexibility helps shift managers balance personal commitments while covering important second or night shifts, aligning with the company's team-focused culture.