NexlintoGeneral Manager
Company : Five Guys
Location : Orland Park, IL, 60462
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Orland Park, IL, fast-food General Managers like at Five Guys face a blend of suburban customer expectations and a competitive dining market. This means balancing quick service with community-oriented leadership, adapting to local tastes, and managing teams in a region known for both family dining and commuter traffic.
Employers in Orland Park prioritize General Managers who demonstrate high energy, adaptability, and strong communication skills. Given the fast-paced environment of restaurants like Five Guys, leaders must inspire diverse teams while maintaining operational excellence in a community-driven market.
Certifications like ServSafe are highly valued in Orland Park, emphasizing food safety compliance. Additionally, local health department certifications and leadership training programs enhance a General Manager's credibility, showing readiness to meet both regulatory and team management demands.
General Managers at Five Guys in Orland Park generally earn between $50,000 to $65,000 annually, combining base pay and performance bonuses. This reflects the region's cost of living and the role's responsibility for both operational and team leadership in a thriving fast-casual restaurant.
Holding the General Manager position at Five Guys signals readiness for regional management roles or corporate leadership. The company’s rapid expansion and leadership development programs offer pathways from managing a single store to overseeing multiple locations or specialized operational units.
A General Manager typically handles full operational accountability, including financial performance and strategic decision-making, while an Assistant General Manager supports these functions. Superior leadership, problem-solving under pressure, and team motivation are critical skills elevating one to General Manager status.
Five Guys emphasizes a people-first culture with high-energy teamwork and open communication. General Managers must foster this environment by actively engaging with crew members, encouraging collaboration, and ensuring guest experiences reflect the brand’s upbeat and customer-focused values.
Yes, Five Guys' open kitchen and loud, fast-paced atmosphere require General Managers to excel in real-time communication and adaptability. Managing rotating crews and maintaining quality under pressure distinguishes this role from others in more traditional or quieter restaurant settings.
The demand for experienced General Managers in Orland Park is steady, but Five Guys’ reputation for culture and growth attracts many applicants. Candidates with proven leadership in food service and certifications stand out, making the hiring process competitive yet accessible for qualified professionals.
This role combines hands-on restaurant operations with leadership in a high-energy, customer-centric environment. Unlike typical corporate general management, it demands stamina, adaptability, and a passion for food and team dynamics, offering a unique blend of operational and interpersonal challenges.