Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager at Five Guys in Bayville plays a crucial role in maintaining high energy and smooth operations during peak times. They coordinate crew tasks, motivate employees, and ensure quick service, all while upholding quality and safety standards that define the brand's customer experience.
Strong communication, decisiveness, and adaptability are vital leadership traits for a Shift Manager. Especially in a fast-moving environment like Five Guys, inspiring the team and managing unexpected challenges effectively ensures consistent quality and guest satisfaction.
Five Guys offers clear career pathways, where a Shift Manager gains hands-on experience in team supervision, operational oversight, and customer service excellence. This role builds a solid foundation for moving into higher management positions within the hospitality industry.
Yes, Five Guys promotes flexible scheduling and offers full-time hours after training, accommodating different lifestyles. For Bayville employees, this flexibility helps balance work and personal commitments in a community with varied commuting options.
Bayville's hospitality sector has moderate demand for Shift Managers, influenced by local tourism and dining trends. While competition exists, Five Guys' strong brand presence and attractive benefits package give applicants an edge in securing positions here.
Shift Managers at Five Guys in Bayville start at $19.00 per hour, complemented by shared tips and performance-based bonuses such as secret shopper rewards. These incentives enhance overall compensation beyond the base wage, reflecting service quality and team success.
While both roles involve team oversight, a Shift Manager typically carries broader responsibilities, including shift operations ownership, training, and handling guest feedback. A Shift Leader may focus more on direct crew supervision without full managerial duties.
Candidates with 1-2 years of leadership experience in food service or retail, strong interpersonal skills, and a passion for quality customer service stand out. Demonstrating reliability and eagerness to grow also aligns with Five Guys’ values.
While not mandatory, certifications like ServSafe or local food safety training can enhance a Shift Manager’s profile in Bayville. These credentials reflect a commitment to maintaining Five Guys' high standards in food handling and guest safety.
Five Guys emphasizes a team-driven culture with incentives like free meals and bonus programs tied to customer service excellence. This creates a motivating environment for Shift Managers that may offer more engagement and growth compared to other local burger outlets.