General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys values inspiring leadership above all for their General Managers. Demonstrating high energy, adaptability, and a team-first mindset are crucial to managing fast-paced shifts while fostering collaboration in Garland's busy restaurant environment.
At Five Guys Garland, the General Manager is deeply involved in all operational aspects, from financial oversight to hands-on team coaching. The role demands real-time communication in an open kitchen, blending leadership with active participation in daily service flow.
Many General Managers in Garland progress into regional management or corporate roles, leveraging skills gained in team leadership and operations. Five Guys’ growth-focused culture supports advancement through continuous training and performance-based bonuses.
General Managers in Garland typically earn between $50,000 and $65,000 annually, with bonuses linked to store performance. Five Guys offers competitive base pay complemented by quarterly incentives, reflecting local market standards for restaurant leadership.
Garland has a high demand for experienced General Managers due to a thriving foodservice market. Candidates with strong leadership and food service backgrounds, like those sought by Five Guys, often face robust competition but also enjoy multiple opportunities.
Managing rotating crews and balancing opening with closing shifts in Garland's energetic setting requires stamina and flexibility. Five Guys emphasizes constant communication and adaptability, making this role both demanding and rewarding.
Five Guys invests in leadership development through ongoing training and a supportive culture. General Managers in Garland benefit from mentorship, skill-building programs, and clear career advancement paths within this expanding brand.
Applicants should prepare for a highly interactive, music-filled workplace where collaboration is key. The culture encourages managers to lead with humility and maintain high energy to keep service efficient and enjoyable.
While a high school diploma is required, candidates holding ServSafe certification and with prior restaurant leadership experience stand out. Demonstrated reliability through solid professional references is also highly valued.
Five Guys General Managers are expected to be hands-on leaders who foster a vibrant team atmosphere within an open kitchen concept. This contrasts with more detached managerial roles, emphasizing direct involvement in fast-paced operations and guest interaction.