NexlintoShift Manager
Company : Five Guys
Location : Trussville, AL, 35173
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Trussville, AL
Popular Searches for Shift Manager
Frequently Asked Questions
Effective shift managers excel by combining clear communication, quick decision-making, and motivational coaching, all crucial for managing a dynamic team under pressure. These skills help maintain smooth operations and high customer satisfaction during busy shifts.
Shift management in a burger-centric setting demands a sharp focus on food quality consistency, rapid order turnover, and maintaining safety standards, often under high-volume conditions. This contrasts with other eateries where menu complexity or slower pace might shift priorities.
Daily hurdles include balancing staff breaks without compromising coverage, swiftly resolving customer complaints, and maintaining food safety protocols—all while keeping morale high and ensuring the team meets performance goals.
Given Trussville's cost of living and local wage standards, $19/hour plus tips and bonuses is above average for shift management roles, providing a solid income foundation compared to similar positions in nearby Alabama markets.
Trussville shows steady hiring for shift manager roles due to its growing dining scene. Five Guys stands out by offering benefits and advancement opportunities, making it a preferred choice among candidates seeking leadership in casual dining.
This position offers hands-on leadership experience, exposure to operational management, and access to structured training programs, setting a robust platform for advancing into higher managerial roles within Five Guys or the wider food service sector.
Beyond competitive pay, Five Guys offers shared tips, bonus programs like secret shopper rewards, free meals during shifts, and comprehensive benefits including medical and 401(k), all contributing to a positive and engaging work environment.
Managers are trained to approach customer feedback with professionalism and prompt resolution strategies, fostering a guest-first culture that enhances satisfaction and encourages repeat business in a busy retail food setting.
Five Guys emphasizes a team-centered atmosphere, flexible schedules, and clear promotion paths, differentiating it from other local options that may lack structured development or comprehensive benefits for shift managers.
While formal certifications aren't strictly required, experience in food safety management and leadership within restaurant contexts is highly valued, boosting a candidate's ability to meet Five Guys' quality and compliance standards locally.