NexlintoShift Manager
Company : Five Guys
Location : Blue Island, IL, 60406
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Blue Island's hospitality market is moderately competitive, but Five Guys stands out due to its strong brand and benefits like shared tips and bonuses. Candidates with leadership experience and a passion for customer service often find their applications favored over similar positions at local burger franchises.
Managing a Five Guys shift means juggling team coordination, quality control, and guest satisfaction simultaneously. In Blue Island's busy environment, challenges include adapting to fluctuating customer flows and maintaining food safety, requiring strong communication and quick decision-making under pressure.
Yes, shift managers often oversee opening or closing shifts, which can affect personal schedules. However, Five Guys promotes flexible scheduling to help balance these demands, enabling managers to plan their hours around personal commitments while ensuring smooth store operations.
Strong team leadership, operational oversight, and customer service excellence are key skills that propel advancement. Five Guys values managers who proactively coach crew members and optimize shift performance, paving the way toward assistant manager or store leadership roles.
While both roles emphasize team leadership and customer service, Five Guys shift managers often engage more directly in quality control and guest experience. The Five Guys culture tends to focus on energetic teamwork and offers perks like free meals, distinguishing it from Burger King's typical environment.
Five Guys encourages promoting crew members who demonstrate leadership potential, especially in Blue Island. Candidates with proven performance and a strong work ethic often receive priority for shift manager openings over external applicants.
Shift managers at Five Guys in Blue Island typically start at $19.00 per hour, supplemented by shared tips and performance-based bonuses like secret shopper rewards. This compensation package reflects the competitive local market for restaurant supervisory roles.
Effective communication, empathy, and conflict resolution are vital. A shift manager must motivate their team, handle guest feedback tactfully, and ensure smooth collaboration across stations, all while maintaining a positive and productive atmosphere.
Shift managers typically work first or second shifts with flexible schedules after training. Duties vary from staffing assignments to overseeing food prep and customer service, requiring adaptability to changing team needs and customer volumes throughout the day.
Five Guys offers on-the-job training, mentorship, and coaching opportunities to help new shift managers build confidence. They encourage hands-on involvement in training crew members and provide feedback mechanisms to foster continuous leadership growth.