NexlintoShift Lead
Company : Five Guys
Location : Allen, TX, 75013
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Allen, TX
Popular Searches for Shift Lead
Frequently Asked Questions
Allen, TX has a thriving restaurant scene, making Shift Lead positions quite sought-after. The demand for skilled leaders who can manage fast-paced environments is growing, so candidates with prior food service experience and strong leadership skills often have an advantage locally.
While formal certifications aren't always mandatory, food safety and management courses recognized in Texas can boost a Shift Lead’s profile. Local employers like Five Guys value candidates with ServSafe certification or similar credentials to ensure compliance with health standards.
Key skills include effective team communication, multitasking under pressure, and maintaining high food quality standards. Leadership qualities such as motivating crew members and handling guest interactions smoothly are also critical for success in this role.
Absolutely. The Shift Lead role at Five Guys is designed to cultivate management skills and operational expertise, offering clear pathways to store management or corporate roles. It’s an excellent launchpad for those aiming to grow within the restaurant industry.
Shift Leads specifically oversee restaurant shifts, focusing on food service quality, crew coordination, and guest satisfaction. Unlike retail or production leads, their role demands hands-on involvement in both operational and customer-facing activities during their shift.
Five Guys fosters a team-oriented culture with mentorship and ongoing feedback. Shift Leads receive real-time performance reviews and access to bonuses, creating an engaging environment that encourages leadership growth and operational excellence.
The base pay starts at $19/hour, with additional earnings from tips and weekly secret shopper bonuses. This combination rewards Shift Leads not only for their leadership but also for maintaining high customer service standards.
Allen’s bustling suburban environment means shifts can be busy, especially during meal rushes. Managing a diverse team and fast order turnover requires adaptability and strong organizational skills to keep service smooth and guest experiences positive.
During a 1st shift, a Shift Lead coordinates crew assignments, ensures food prep meets quality standards, addresses guest concerns immediately, and maintains cleanliness. They also oversee opening procedures and monitor shift performance metrics closely.
Five Guys emphasizes a fun, supportive work culture with team collaboration and direct mentorship. Shift Leads here are empowered to impact store success through hands-on leadership and receive comprehensive benefits, which may be more robust compared to other chains.