NexlintoShift Lead
Company : Five Guys
Location : Munster, IN, 46321
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Munster must excel in dynamic multitasking, guiding team members through busy peak hours and maintaining top-notch food quality. The role demands quick decision-making and hands-on leadership to keep service smooth while fostering a positive work atmosphere.
Restaurants look for Shift Leads who can motivate diverse teams, communicate clearly, and handle operational challenges under pressure. Being proactive, dependable, and focused on customer satisfaction are vital traits that set successful shift leaders apart.
Shift Leads often progress towards store management or specialized operational roles. Gaining expertise in team coaching, performance tracking, and business operations opens doors to higher responsibilities within restaurant chains or the broader hospitality sector.
Yes, Five Guys offers competitive starting pay around $19/hour plus tips, weekly bonus opportunities, free meals during shifts, and a comprehensive benefits package including health coverage and 401(k), all designed to support team members’ well-being and growth locally.
Mentorship at Five Guys involves regular performance reviews and real-time feedback to help Shift Leads refine leadership skills. This supportive environment encourages continuous learning and prepares employees for future advancement within the company.
Munster's restaurant market shows steady demand for skilled Shift Leads due to a growing foodservice sector and active community dining culture. Compared to smaller towns nearby, Munster offers more frequent openings and competitive wages, attracting motivated candidates.
Daily duties include supervising shift operations, managing crew tasks, ensuring cleanliness, handling guest concerns promptly, and maintaining food safety standards. The role requires balancing team support with operational efficiency throughout each shift.
Five Guys emphasizes hands-on leadership and a team-oriented culture more than many competitors. Shift Leads are expected to lead by example, uphold high food quality standards, and actively engage in coaching, which fosters a unique work environment in Munster’s market.
Yes, this position is designed as a stepping stone to management careers. Five Guys supports growth through mentorship, skill development, and internal promotions, making it an ideal role for those aiming to climb the leadership ladder in restaurant operations.
Shift Leads in Munster typically start at $19 per hour, supplemented by tips and weekly secret shopper bonuses shared among the team. These incentives can significantly boost total income, rewarding high performance and commitment during shifts.