NexlintoGeneral Manager
Company : Five Guys
Location : Cayce, SC, 29033
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Strong interpersonal skills, the ability to energize teams, and adaptability to shifting roles are vital. Effective General Managers at Five Guys excel in communication, foster teamwork, and maintain stamina throughout busy shifts to uphold the brand’s high standards.
Serving as a General Manager in Cayce offers a gateway to advanced leadership roles due to the region’s growing food service industry. Demonstrated success in managing operations and teams can lead to regional management or corporate positions, especially with brands like Five Guys valuing internal growth.
Managing diverse shifts requires flexibility and quick decision-making. A General Manager must balance team dynamics, maintain operational flow during peak hours, and resolve customer issues promptly while ensuring inventory and cost controls are met.
Five Guys emphasizes a people-first culture with cross-training and open kitchen interaction. This creates a dynamic environment where General Managers lead by example, embracing high energy and encouraging team collaboration more intensely than in traditional fast-food settings.
While not mandatory, ServSafe certification is highly regarded for ensuring food safety compliance. Combined with leadership experience and strong references, these credentials strengthen a candidate’s fit for General Manager positions at Five Guys in South Carolina.
Cayce’s thriving dining scene increases demand for skilled General Managers. Candidates with hospitality experience and leadership skills, especially in fast-casual brands like Five Guys, often find multiple opportunities, although competition remains strong for top-tier roles.
General Managers at Five Guys in Cayce typically earn between $50,000 and $65,000 annually. This includes a competitive base salary plus quarterly bonuses tied to restaurant performance, along with benefits like career development and training.
Yes, Five Guys offers a quarterly bonus program and clear paths for career advancement within a fast-growing brand. The team-oriented culture and ongoing leadership training also contribute to higher job satisfaction among General Managers.
General Managers carry full operational responsibility, including financial oversight and crew leadership across all shifts. Assistant General Managers typically support these duties but with less autonomy and fewer decision-making responsibilities.
Managing an open kitchen demands heightened communication and energy to keep team morale high amidst noise and fast service. Rewards include fostering a vibrant atmosphere that directly engages customers, creating a memorable dining experience.