NexlintoGeneral Manager
Company : Five Guys
Location : Richardson, TX, 75080
Job Type : Full Time / Part Time
Date Posted : 4 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Richardson's vibrant dining scene drives steady demand for restaurant general managers. With several chains and independents growing, competition is moderate but favors candidates with strong leadership and operational skills, especially those experienced in fast-paced environments like Five Guys.
Managing a Five Guys location in Richardson involves juggling high-energy kitchen operations, dynamic crew shifts, and maintaining top-notch customer service amidst fast turnover. Balancing quick decision-making with team motivation is key to handling this lively restaurant environment.
Successful general managers in fast-food excel at inspiring teams, managing operational flow, and adapting swiftly to changing shifts. Strong communication, stamina for busy service hours, and a passion for food culture elevate their leadership effectiveness.
General managers typically expand from shift oversight to strategic business goals, including financial performance and team development. Gaining multi-unit experience or moving into regional management are common growth paths within hospitality leadership.
General Managers in Richardson's restaurant scene can expect an average yearly pay ranging from $55,000 to $70,000, influenced by experience, company size, and performance bonuses, aligning with Five Guys' competitive compensation and incentive programs.
Five Guys emphasizes a people-first and energetic culture where managers actively engage in all kitchen roles and foster a collaborative vibe. This hands-on approach differentiates it from chains with more segmented managerial duties.
Five Guys seeks leaders who exude energy, adaptability, and strong communication, alongside a genuine passion for food and team camaraderie. Managers must inspire rotating crews and thrive in the brand’s fast-paced, music-filled atmosphere.
While not mandatory, obtaining ServeSafe certification is highly regarded in Richardson’s food service sector, enhancing credibility and ensuring compliance with local health regulations, which benefits managerial candidates at places like Five Guys.
Richardson offers accessible transportation routes, but rush hour can extend commutes slightly. Proximity to the restaurant helps maintain punctuality for shift changes, critical in Five Guys’ fast-paced operational environment.
Many believe general managers only oversee staff, but the role demands hands-on involvement in inventory, customer relations, and rapid problem-solving. It requires stamina and real-time leadership to keep operations seamless.