Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys Farmington juggle team coordination and quality control in a dynamic burger-focused environment. Unlike some venues, the role emphasizes energetic leadership with a focus on customer service bonuses and a collaborative workplace culture unique to Five Guys.
Strong interpersonal skills, decisiveness under pressure, and the ability to motivate crew members are critical. A Shift manager must balance operational oversight with coaching, ensuring safety and quality without sacrificing speed or guest satisfaction.
Candidates who demonstrate accountability, adaptability to varying shift demands, and prior supervisory experience typically excel. Local employers value those ready to engage with customers and staff, especially in high-volume settings like Five Guys.
Five Guys enhances compensation with shared tips, performance bonuses, and perks such as free meals during shifts. Additional benefits like medical plans and flexible scheduling further assist shift leaders aiming for career growth.
While formal certifications aren't mandatory, food safety training and leadership courses boost prospects. Farmington’s hospitality scene values managers familiar with regional health codes and team management best practices.
Demand remains steady with a mix of entry-level and experienced candidates. Five Guys' reputation for growth opportunities attracts applicants willing to invest in skill development, making the selection process focused on fit and leadership potential.
Farmington shift managers generally earn between $17 and $22 per hour. Five Guys’ $19 starting wage, plus tips and bonuses, positions it favorably within the local market, offering competitive pay aligned with operational responsibilities.
It’s a hybrid role demanding active leadership and direct involvement in daily tasks. Shift managers lead by example, balancing crew supervision with hands-on support to maintain food quality and customer satisfaction during busy periods.
Five Guys emphasizes a strong team culture with performance incentives like secret shopper bonuses, plus flexible schedules paired with a focus on quality over speed. This contrasts with some competitors that may prioritize high-volume throughput.
Yes, the company provides clear advancement routes through leadership development programs and internal promotions. Shift managers showing commitment and skill can progress to store management or regional roles, supported by ongoing training.