NexlintoShift Lead
Company : Five Guys
Location : Bridgeview, IL, 60455
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys, effective Shift Leads exhibit strong communication and motivational skills, paired with reliability and a positive attitude. Demonstrating accountability and a proactive mindset is crucial for managing fast-paced restaurant operations and fostering a cooperative team environment.
Shift Leads in Bridgeview oversee crew assignments, ensure food quality, and maintain cleanliness throughout their shifts. They also handle guest concerns promptly, support opening and closing tasks, and monitor shift performance, all while promoting a positive atmosphere among team members.
While formal certifications aren’t mandatory, having food safety training or a ServSafe certification is highly regarded in Illinois. Such credentials can enhance a Shift Lead’s qualifications by ensuring adherence to health standards and boosting team confidence.
Employers typically look for candidates with prior leadership experience in fast-paced food service environments. Demonstrated skills in team supervision, customer service excellence, and operational efficiency significantly increase a candidate’s competitiveness locally.
Five Guys offers a competitive base pay starting at $19.00 per hour for Shift Leads in Bridgeview, along with tips and bonuses. This wage reflects local cost-of-living factors and the responsibilities involved in leading restaurant shifts effectively.
Five Guys emphasizes a team-focused and supportive work environment, where Shift Leads are encouraged to cultivate positivity and collaboration. This cultural approach helps Shift Leads drive high standards in customer service and food quality while enjoying a fun workplace.
Shift Leads at Five Guys can advance towards management roles by building leadership skills and operational expertise. The company supports promotions internally, offering mentorship and performance reviews to help motivated individuals climb the restaurant career ladder.
Shift timing affects team dynamics and operational focus. For instance, first shifts often center on opening procedures and prep, while third shifts emphasize closing tasks and maintaining standards overnight. A Shift Lead adapts strategies accordingly to ensure smooth transitions and consistent quality.
Five Guys’ Shift Leads engage deeply in both operational oversight and team mentorship, with a strong emphasis on food quality and customer experience. Unlike some retail leads, they also manage food safety protocols and dynamic shift pacing in a high-energy restaurant setting.
Demand for capable Shift Leads at Five Guys in Bridgeview is relatively strong, given the restaurant’s growth and local popularity. Candidates with proven leadership and communication skills often find multiple opportunities, but competition can be tight due to attractive pay and benefits.