Job Overview:
The Cashier plays a vital role in delivering an excellent guest experience by handling transactions accurately, providing friendly customer service, and supporting overall restaurant operations. This position requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Cashiers are often cross-trained to assist in other areas of the restaurant, contributing to a team-focused workplace.
Key Responsibilities:
- Operate cash register and point-of-sale (POS) system
- Process cash and credit card transactions accurately
- Provide correct change and handle payments efficiently
- Greet guests and deliver friendly, professional customer service
- Answer questions about menu items and promotions
- Assist in resolving customer concerns or complaints
- Maintain cleanliness and organization at the front counter
- Support team members with additional tasks as needed
- Follow company policies and food safety standards
Benefits:
- Free meals during shifts
- Flexible scheduling options
- Opportunities to earn tips and weekly secret shopper bonuses
- Advancement and career growth opportunities
- Fun, fast-paced work environment
Requirements & Qualifications:
- Experience in food service or retail preferred
- Basic math skills for handling transactions and making change
- Strong communication and customer service skills
- Ability to work in a fast-paced environment
- Team-oriented mindset
- Ability to stand for extended periods
About the Company:
Five Guys Burgers and Fries is a highly recognized and successful restaurant brand known for its quality food and team-driven culture. Employees are cross-trained to work in multiple areas of the restaurant, promoting teamwork and operational excellence. The company also offers a unique bonus program that provides opportunities to earn additional rewards while maintaining high performance standards.
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Frequently Asked Questions
Yes, especially at Five Guys, cashiers often support team efforts by assisting in other restaurant areas. This cross-training enhances operational flow and cultivates a dynamic work environment, which is common in Lilburn's fast-paced food service settings.
Lilburn's growing population creates steady demand for cashier roles, but competition remains moderate. Employers like Five Guys seek candidates with strong communication and adaptability, making prior food service experience a valuable asset locally.
Cashiers must excel at precise cash handling, quick math, and friendly customer interaction. Additionally, working efficiently in a fast-paced setting and maintaining a team-oriented attitude are key to succeeding in these roles.
Absolutely. Starting as a cashier opens pathways to supervisory or managerial positions, especially at companies like Five Guys which emphasize internal growth. Demonstrating reliability and customer service skills can accelerate this progression.
Beyond handling payments, cashiers often manage customer inquiries, maintain register cleanliness, and support team tasks. This blend of responsibilities requires multitasking agility and a strong focus on guest satisfaction.
Five Guys incentivizes cashiers with perks like free meals, secret shopper bonuses, and flexible scheduling. This approach fosters motivation and loyalty, making the cashier position more rewarding than typical entry-level jobs.
Five Guys emphasizes cross-training, allowing cashiers to develop diverse skills across restaurant functions. Combined with a team-driven culture and bonus programs, this creates a more engaging and growth-oriented experience.
Cashiers in Lilburn typically earn between $10 and $13 per hour. Five Guys offers competitive wages within this range plus tips and performance bonuses, enhancing overall compensation beyond base pay.