Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Exceptional communication and multitasking abilities elevate a Five Guys Crew Member. Mastery in managing registers, grill stations, and food prep simultaneously, combined with a genuine passion for fresh ingredients and customer satisfaction, distinguishes standout employees in this fast-paced Gatlinburg environment.
Gatlinburg’s tourism-driven economy means Crew Members face high customer flow during peak seasons, demanding adaptability and stamina. Unlike larger metro areas, the community vibe here fosters close-knit teamwork but requires readiness for busy holiday schedules unique to this mountain town.
Absolutely, Five Guys values enthusiasm over experience. Their cross-training approach equips newcomers with all necessary skills, from grill operation to cash handling, enabling novices in Gatlinburg to quickly adapt and thrive within their supportive, energetic kitchen culture.
While Tennessee doesn’t mandate food handler certifications for all fast-food roles, Five Guys emphasizes strict internal food safety protocols. Familiarity with local health codes and proactive cleanliness in Gatlinburg’s busy restaurant scene enhances both compliance and customer trust.
Crew Members in Gatlinburg typically earn an hourly wage ranging from $10 to $13, supplemented by performance-based bonuses through the secret shopper program. This combination reflects the local cost of living and rewards consistent excellence in customer service and teamwork.
Five Guys stands out by focusing on fresh ingredients with no freezers, creating a vibrant kitchen atmosphere fueled by classic rock. Crew Members are cross-trained extensively, promoting versatility and deeper engagement compared to more segmented roles common at chains like KFC or McDonald's locally.
Beyond flexible scheduling, Five Guys provides on-the-job training that can lead to supervisory roles. Crew Members in Gatlinburg benefit from a supportive culture that encourages skill development in food prep and customer service, laying a foundation for a career in the fast-casual restaurant industry.
Crew Members contribute to a lively, open-kitchen environment where clear communication and camaraderie are essential. The shared passion for quality food and upbeat music fosters a spirited workspace unique to Gatlinburg’s Five Guys, making teamwork a central pillar of daily operations.
Candidates can expect a straightforward interview focusing on enthusiasm, teamwork, and availability. Five Guys values punctuality and a positive attitude, particularly for evening and weekend shifts common in Gatlinburg’s bustling food scene, ensuring a quick hiring timeline.
Through rigorous training and regular performance evaluations, Five Guys enforces strict food safety protocols. Crew Members are taught to handle fresh ingredients carefully, uphold cleanliness, and follow health guidelines, which is crucial in maintaining the brand’s reputation within Gatlinburg’s competitive market.