NexlintoShift Manager
Company : Five Guys
Location : Rocky Hill, CT, 06067
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing shifts in Rocky Hill demands adapting to a community-focused pace with a mix of local customers and seasonal visitors. Shift Managers here often balance efficient team coordination with personalized guest interactions, reflecting the town's tight-knit atmosphere and competitive restaurant scene.
Five Guys values energetic leadership that champions quality and service, setting it apart from larger chains. A Shift Manager here must excel in real-time problem-solving, motivating crew members, and maintaining the brand’s commitment to fresh, hand-crafted food under fast-paced conditions.
A Shift leader specifically focuses on operational flow during active shifts, emphasizing team supervision, quick decision-making, and customer satisfaction. Unlike broader managerial roles, this position requires hands-on involvement with daily tasks and direct coaching within a dynamic service environment.
While formal certifications aren’t mandatory, courses in food safety or hospitality management can boost credibility. Strong communication skills and experience handling fast-paced shifts are highly prized in Rocky Hill’s competitive food service industry, helping managers stand out.
Shift Managers in Rocky Hill typically earn around $19 per hour, aligning with Five Guys’ offered starting wage, plus shared tips and bonuses. This compensation reflects local living costs and the restaurant’s emphasis on rewarding leadership and customer service excellence.
Five Guys fosters growth by providing leadership training and clear advancement paths. Shift Managers gain experience in team leadership and operational management, positioning them for roles like Assistant Manager or Store Manager, leveraging the brand's nationwide presence.
Five Guys offers flexible scheduling with options for full-time hours post-training, appealing to leaders balancing personal commitments. This flexibility, paired with the ability to pick up additional shifts, sets it apart from more rigid local shift work opportunities.
Shift Managers actively handle guest feedback by promptly addressing concerns and coaching teams to improve service quality. This hands-on approach ensures customer satisfaction remains a priority, reinforcing Five Guys’ reputation for friendly and fast service.
Rocky Hill’s food service sector maintains steady demand for Shift Supervisors, with several local chains and franchises hiring regularly. Competition is moderate, rewarding candidates who demonstrate leadership skills and familiarity with fast-paced restaurant environments.
A Shift Manager oversees team coordination, ensures all stations are staffed, and maintains food safety standards, whereas a Line Cook focuses on preparing menu items. The manager’s role encompasses supervising operations, coaching staff, and managing guest experience during peak times.