NexlintoShift Manager
Company : Five Guys
Location : Highland Park, IL, 60035
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Running a shift at Five Guys in Highland Park involves balancing fast-paced team leadership with upholding strict food safety standards. Compared to other local eateries, Five Guys emphasizes customer service bonuses and a positive work culture, which can create a more rewarding environment for shift managers aiming for career growth.
Highland Park currently shows steady demand for shift manager roles, especially in casual dining chains like Five Guys. With the area's growing hospitality sector, candidates with leadership experience in restaurant settings have a solid chance to secure positions quickly.
Successful shift managers here demonstrate strong communication, quick decision-making, and the ability to motivate a diverse team. Given Highland Park’s competitive dining scene, those who can maintain high service standards and foster teamwork excel in this role.
Prioritize developing interpersonal skills, knowledge of food safety regulations, and team supervision experience. Five Guys values candidates who can lead by example and adapt quickly, so gaining hands-on restaurant experience and customer service expertise will boost your qualifications.
Shift managers coordinate crew assignments, monitor food prep quality, and ensure smooth customer interactions. They also handle shift openings or closings and address any guest feedback promptly to maintain Five Guys’ high standards.
Five Guys offers clear advancement paths, including leadership training and bonus opportunities. Shift managers receive mentorship and can transition into higher roles, benefiting from a culture focused on internal growth and skill development.
Shift managers at Five Guys in Highland Park start at $19.00 per hour, with additional income through shared tips and performance bonuses. This competitive pay reflects the role’s leadership responsibilities and the company’s commitment to rewarding quality service.
Yes, Five Guys offers flexible scheduling options and full-time hours after training, accommodating various availability needs. This flexibility helps shift managers balance work-life demands while maintaining consistent team leadership.
Five Guys places a strong emphasis on quality and guest satisfaction, so shift managers must ensure precise food preparation and friendly service under pressure. Unlike some chains, there’s also a focus on team coaching and ownership of shift operations, making leadership more hands-on.
The role demands managing diverse teams, handling customer concerns, and making operational decisions, all of which sharpen leadership capabilities. Five Guys’ supportive environment encourages learning through real-time feedback and continuous improvement.