NexlintoShift Manager
Company : Five Guys
Location : Lilburn, GA, 30048
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Thriving as a Shift Manager at Five Guys demands sharp communication skills, quick decision-making, and the ability to inspire team members during busy shifts. Balancing customer satisfaction with operational efficiency highlights the need for proactive leadership under pressure.
A Shift Manager oversees crew assignments, monitors food prep quality, handles customer interactions, and ensures compliance with safety standards throughout their shift. They also address team performance and take charge of opening or closing tasks to keep the restaurant running smoothly.
Starting as a Shift Manager opens pathways towards higher management roles, such as Assistant Manager or Store Manager. Gaining leadership experience and mastering operational responsibilities at Five Guys can lead to regional supervisory positions or corporate opportunities.
Five Guys offers competitive starting wages and bonuses, plus benefits like healthcare and 401(k), which stand out in Lilburn’s job market. The company’s emphasis on team energy and flexible scheduling also aligns well with the local workforce’s expectations.
In Lilburn, the foodservice industry shows steady demand for experienced Shift Managers due to growth in casual dining. While competition exists, candidates with prior leadership experience and strong interpersonal skills often find favorable hiring chances.
At Five Guys, Shift Managers benefit from clear advancement routes, comprehensive training support, and incentive programs like secret shopper bonuses, all designed to enhance leadership skills and encourage long-term career development within the brand.
Five Guys Shift Managers often engage more deeply in quality control and team coaching, with a focus on fast, friendly service and maintaining high food standards. Unlike some competitors, Five Guys emphasizes shared tips and bonus incentives, adding to overall compensation.
Five Guys Shift Managers often take direct ownership of shift operations, including opening and closing duties, and actively participate in staff development. Their role blends hands-on leadership with accountability for customer satisfaction and operational excellence.
Starting pay for this role is around $19.00 per hour, with additional income from shared tips and performance bonuses. Considering Lilburn’s cost of living, this compensation aligns well with regional standards for restaurant supervisory roles.
Five Guys offers adaptable scheduling options, accommodating full-time availability after initial training. This flexibility supports work-life balance, which is particularly valued by Lilburn employees managing commutes and family commitments.