Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Duncanville, an Oil Change Assistant Manager balances hands-on vehicle maintenance with managing shop operations and team leadership, unlike purely technical roles. This blend ensures efficient service delivery while maintaining high customer satisfaction in a fast-paced Driven Brands environment.
Strong communication, problem-solving, and team motivation stand out for those new to automotive work. Successfully guiding staff and overseeing operations at Driven Brands requires adaptability and a customer-first mindset to maintain smooth shop flow and safety standards.
Expect regular lifting up to 50 pounds, frequent bending, standing, and navigating service pits. The role demands stamina to handle varied temperatures while ensuring safety and service accuracy in busy Duncanville automotive bays.
While not mandatory, certifications in automotive service or safety protocols common in Texas can boost your profile. Local employers like Driven Brands value candidates familiar with regional standards and regulations to ensure compliance and quality.
The Duncanville area sees steady demand for skilled assistant managers as automotive services expand. Candidates with leadership skills and a willingness to learn technical tasks often gain an edge amidst growing local shop openings.
Driven Brands promotes a fast-track path towards full shop management and beyond. Employees showing leadership, operational excellence, and technical growth can access paid training, bonuses, and career momentum within the automotive service chain.
This position combines direct vehicle maintenance with overseeing shop workflow and coaching staff, blending frontline technical work with management. Driven Brands emphasizes creating a positive customer experience while maintaining productivity and safety.
Typically, this role offers between $16 to $22 per hour in Duncanville, factoring in bonuses and employee perks. Driven Brands provides competitive pay aligned with local automotive service standards and growth potential.
Yes, Driven Brands includes comprehensive paid training focusing on service procedures, leadership, and safety to equip new hires without previous automotive backgrounds for success in their assistant manager roles.
Managing high customer volume while ensuring quality service and safety requires swift decision-making and multitasking. Balancing floor operations, inventory oversight, and staff coaching during busy periods is essential at Duncanville's Driven Brands shops.