Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading a shift at Five Guys in Cave Springs involves a unique blend of hands-on team supervision and customer engagement with an emphasis on quality and safety. Compared to similar roles, Five Guys offers competitive wages, shared tips, and a positive work culture focused on growth, making it a rewarding environment for shift managers.
Top-performing Shift Managers excel at multitasking, clear communication, and motivating their crew under pressure. They also maintain high food safety standards and customer service quality, setting them apart by combining operational oversight with a hands-on leadership style essential in fast-paced restaurants.
Absolutely, the Shift Manager position serves as a stepping stone for career growth. Five Guys emphasizes internal development, so excelling in this role can lead to assistant manager or store manager opportunities both locally and in larger markets, leveraging leadership experience gained on the floor.
Night shifts often require heightened vigilance to maintain safety and service standards with fewer staff. In Cave Springs, demand may fluctuate, so adapting to quieter periods while keeping the team motivated is crucial. Five Guys supports managers with flexible scheduling and incentive programs to ease these challenges.
Cave Springs has a growing hospitality sector, with moderate competition for shift leadership roles. Five Guys attracts candidates seeking stable wages and career progression, making their shift manager positions appealing but requiring demonstrated leadership and customer service skills to stand out.
Shift Managers at Five Guys enjoy a starting pay of $19/hour plus shared tips, a secret shopper bonus, free meals during shifts, and access to medical and 401(k) benefits. These perks support both financial stability and a positive workplace atmosphere.
Managers are trained to professionally address guest concerns promptly, turning feedback into opportunities for improved service. This focus on customer satisfaction is reinforced by rewards like the secret shopper bonus, motivating managers to uphold Five Guys’ quality reputation.
Five Guys offers a starting wage of $19.00 per hour for Shift Managers in Cave Springs, which aligns well with regional fast-food management salaries. Combined with tip sharing and bonuses, this compensation is competitive and supports local cost-of-living considerations.
While formal certifications aren't always mandatory, having food safety training, strong communication skills, and prior leadership experience significantly boost a candidate’s appeal in Arkansas. Employers like Five Guys prioritize those who can maintain standards and foster teamwork effectively.
Five Guys integrates flexible scheduling and team-focused leadership to accommodate Cave Springs’ local work culture. This approach supports a positive environment that respects employee needs while maintaining high operational standards, ensuring managers can lead efficiently within the community.