NexlintoShift Manager
Company : Five Guys
Location : Dunn, NC, 28335
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Dunn, NC has a moderate demand for shift managers, especially in fast-food and retail sectors. The local market values leadership experience and flexibility. Candidates with restaurant supervisory skills often have an edge, given the region's steady growth in hospitality jobs.
While no mandatory certifications exist, local employers appreciate food safety training and leadership courses. Certifications like ServSafe can boost your profile when applying for shift manager roles in Dunn's restaurant industry.
Shift managers oversee staff scheduling, ensure operational smoothness, and maintain quality standards. They juggle team leadership with hands-on duties like handling customer concerns and managing food safety, keeping the workflow efficient during busy periods.
Strong communication, multitasking under pressure, and team coaching are crucial. Demonstrating prior leadership in fast-paced environments and a solid understanding of safety standards increases your chances of securing a shift manager role.
Absolutely. Shift manager roles often serve as stepping stones to higher management, such as assistant manager or store manager positions. The experience sharpens leadership and operational skills vital for career growth in hospitality.
Five Guys emphasizes a positive, team-focused culture with perks like shared tips and secret shopper bonuses. Their shift managers benefit from structured career development and a supportive environment, setting them apart from competitors.
Managing diverse crews during peak times with an emphasis on quality can be demanding. Shift managers at Five Guys must balance fast service with maintaining brand standards, all while fostering a motivated team in a community-focused setting.
Shift managers at Five Guys in Dunn start around $19.00 per hour, supplemented by shared tips and bonus incentives like secret shopper rewards. This compensation reflects the role's responsibility and local market standards.
Yes, employees can access medical, dental, vision, and 401(k) plans after eligibility is met. Five Guys also promotes flexible scheduling and full-time hours post-training, supporting work-life balance in its shifts.