NexlintoShift Lead
Company : Five Guys
Location : Avon, OH, 44011
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Avon, OH, Shift Leads enjoy a hands-on management style with direct team mentorship and a unique bonus structure like secret shopper rewards. The culture promotes growth toward management, emphasizing food quality and customer experience in a fast-paced, supportive environment.
Success as a Shift Lead demands strong communication, quick decision-making, and motivation skills. Leaders who embrace accountability, foster teamwork, and maintain high operational standards tend to thrive, especially in dynamic environments requiring adaptability and enthusiasm for customer service.
Focus on leadership experience in fast-paced settings, ability to coach teams effectively, knowledge of food safety protocols, and excellent customer handling. Demonstrating reliability, initiative, and a positive attitude will boost your appeal for Shift Lead roles.
The Avon area sees moderate demand for restaurant leadership with growing competition due to local industry growth. Candidates with prior food service leadership and flexibility stand a better chance in a streamlined hiring process focused on team fit and operational readiness.
Shift Leads at Five Guys in Avon start at a competitive base pay of $19.00 per hour, supplemented by tips and possible bonuses like secret shopper rewards, reflecting the local market rates for mid-level restaurant leadership positions.
Yes, Five Guys provides ongoing mentorship and real-time performance feedback designed to help Shift Leads develop leadership skills, preparing them for future management roles within the company’s expanding restaurant network.
Handling diverse teams during busy shifts requires strong communication and conflict resolution skills, quick problem-solving, and the ability to maintain high morale while ensuring quality standards and guest satisfaction remain consistent.
The culture at Five Guys promotes collaboration and positivity, providing Shift Leads with tools like team-oriented communication, scheduled breaks, and peer support to effectively juggle day-to-day operations while fostering a motivated team.
Five Guys stands out locally by offering competitive pay, bonuses, free meals, and clear paths for advancement, making it a preferred choice among shift lead openings that combine leadership growth with a fun, fast-food environment.
Shift Leads at Five Guys Avon can progress into management roles through demonstrated leadership and operational excellence. The company emphasizes promoting from within, supported by training programs and performance evaluations.