Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes leadership that energizes the team while maintaining high food quality and customer experience. Unlike some competitors, the shift manager role includes shared tips, a secret shopper bonus, and free meals during shifts, creating a unique mix of rewards and responsibilities in Wyoming's market.
In Wyoming, MI, restaurants generally prefer candidates with at least 1-2 years managing teams in fast-paced environments. Strong communication and the ability to handle customer service challenges under pressure are essential, reflecting the region’s competitive hospitality scene.
Starting as a Shift Manager at Five Guys opens pathways to roles like Assistant Manager or Store Manager. The company’s emphasis on development and energetic workplace culture supports growth for motivated individuals eager to expand their leadership skills.
Night shifts in Wyoming, MI, can face slower customer traffic but require heightened focus on safety and food quality. Managers need to balance lean staffing with maintaining fast service, often adapting to local consumer patterns and staff availability.
Wyoming, MI’s restaurant sector is moderately competitive for shift management roles. Demand for experienced leaders is steady, but candidates showcasing strong leadership and customer service skills gain a distinct advantage in the local job market.
Five Guys provides Shift Managers with a starting wage of $19/hour, shared tips, bonuses, and free meals during shifts. Additionally, eligibility for medical, dental, vision, and 401(k) plans enhances the total compensation, reflecting a supportive benefits package.
While no specific certifications are mandated, food safety knowledge and prior leadership experience in restaurant settings are highly valued. Wyoming employers appreciate managers who demonstrate responsibility and a passion for quality guest service.
Five Guys encourages Shift Managers to actively train new employees and provide real-time coaching. This hands-on approach fosters skill growth, strengthens team dynamics, and ensures consistent high standards in fast-paced Wyoming locations.
Shift Managers at Five Guys in Wyoming can expect around $19 per hour base pay, supplemented by shared tips and bonuses like secret shopper rewards. This total compensation package typically places earnings above local averages for similar managerial roles.
Five Guys offers a vibrant work culture with flexible scheduling and clear advancement paths. The combination of competitive wages, bonus incentives, and employee meals makes it an attractive choice compared to other burger chains in the Wyoming area.